3 comments

I noticed a charge for $19.95 on my credit card from this company I had never heard of.It occurred while I was traveling in India.

I called and they first tried to tell me about their company and then they kept asking for personal information so as to identify me with a charge. I would not give them the information and called American Express instead. They removed the charge from my bill.

I don't know what would have happened if I had given Intelius the information they asked for.It could be a coincidence, but all the people I spoke with were Indian, too.

Had an Experience with Intelius?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#652378

If you feel any credit card charges are inaccurate, contact your credit card company to file a chargeback. Also, they should be able to block any future charges from that specific vendor.

Anonymous
Durango, Colorado, United States #645892

They did exactly the same thing to me. When I called them they tried to tell me they had no account for me so they couldn't reverse the charges. I contacted the bank (Wells Fargo) and they stopped it temporarily. But a few months ago the charges started appearing again as a "recurring debit," which I never authorized. And the charges weren't even on a month to month schedule. They were spaced anywhere from 10 days to 25 days apart, all under a "recurring debit." Hopefully WF put a stop to it this time. If not, this may be class action material.

USSearch_Customer_Support
Monroe, Washington, United States #632109

Intelius is an internet based company. We collect and compile public records and publicly available information. We offer services like background checks, people searches, and phone look-ups.

Intelius offers a variety of services during the purchase process. The majority of our memberships are activated through either the acceptance of discounted pricing for individual reports, or through the acceptance of a full page offer advertised just prior to viewing the report. All of our offers describe the specifics of the service, including billing. Additionally, all of our services are non-contractual so there is no obligation to continue using the service.

We apologize for any inconveniences that you have incurred. If you still need assistance, please visit the contact us page on the Intelius website for a variety of options to contact Customer Care.

www.intelius.com/emailcontact.php

We value your feedback and look forward to hearing from you.

You May Also Like

Gutter Helmet - Gutter Hemet Scam Gutter Helmet "Mike,I've been in Business since 1972 doing Roofs,Siding, Building Homes and also do Insurance repairs since 1987 in most ct. towns. I Have a customer that had Gutter Helmets put..." Read more Window World - Incomplete work Window World "We had 8 windows replaced last week. The installation team came in, got the old windows out, the new ones in and were working on caulking them. I decided to..." Read more First American Home Warranty - Totally Blown Away by FAHW's Business Practices! First American Home Warranty "I would like to join you in a class action against FAHW. The reason being is that they are falsely advertising what they say they cover. I closed on my house..." Read more Sherriff Goslin Roofing - Sherriff-Goslin Company, what the did to us was despicable. How the BBB can still rate them A+ is a scam! Sherriff Goslin Roofing "All views expressed in this review are our own and do not necessarily represent the Sherriff-Goslin Company's (noting the Mansfield, Ohio branch), the BBB's (noting the BBB serving Western Michigan)..." Read more Pottery Barn - No one care once you received order Pottery Barn "I order logan office furniture set with two cabinets, two hutch and one desk in HEWN OAK finish. I received furniture and it is good quality but one cabinet has..." Read more Renters Warehouse - Scammers Renters Warehouse "Renters warehouse is nothing but slum lords. They hang up on there customer's when calling to have up stairs bathroom that is pouring into the kitchen fixed. We said we..." Read more Maaco - *** paint job Maaco "On 8/21/17 I took my car to get repainted and well it had runs in the paint and I had overspray all over the interior of my car white footprints..." Read more Little Caesars - Bad ownership service Little Caesars "Well someone in this city of chicago has taken to much of a chance to sabation a company as well as the pepole of this serivce health by calling in..." Read more