Not resolved
3 comments

Had questions about why I was charged $4.99 instead of the 99 cents that the reciept said.End up talking to the rudest most outrageous cust service agent(steven at ext 514)I have ever dealt with.

Kept making me repeat my order number. Was obviously having fun with me changing his voice the whole time. Weird to say the least. Stay away from these people.

Took me 10 minutes af being antagonized to get a refund. No wonder the number of complaints about this company. I have yet to recieve any refund. It will ersting to see if the actually do.

My guess is that will be battle number two with them.We'll see.

Had an Experience with Intelius?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Wilmington, Delaware, United States #1179972

These people kept charging my credit card double and refused to stop. Had to cancel my credit card

Intelius_Customer_Support
#199339

I apologize for any rudeness from our phone agent.

Intelius provides a two-tiered pricing system to our customers; you have the option of purchasing a product at the regular price or buying it for a discounted promotional price that includes a seven (7) trial of Identity Protect.

If you select the promotional price, but don't mark the check box that you accept the terms and conditions of the seven (7) day trial the price will default to the regular price and reflect this on the receipt.

If you still have questions or concerns, please call 888-445-2727 Monday to Friday from 5am to 8pm and Saturday from 6am to 4:30pm. We will be more than happy to assist you with your account.

Anonymous
#194387

I had the exact same thing happen to me. I am still waiting for them to confirm they have refunded my money

You May Also Like

First American Home Warranty - Totally Blown Away by FAHW's Business Practices! First American Home Warranty "I would like to join you in a class action against FAHW. The reason being is that they are falsely advertising what they say they cover. I closed on my house..." Read more Window World - Bay window installation Window World "I spent $9000.00 so far to Window World in Birmingham Alabama having windows installed ....everything was ok until we got to bay windows in kitchen . I was told first..." Read more Chuparosa Painting made a mess of my house Chuparosa Painting "I hired Chuparosa Painting for the exterior of my home based on several recommendations on Nextdoor.com. During the estimate, I asked George Stewart, one of the owners, who would be..." Read more Leafguard - Gutter Review Leafguard " Icicles hanging off the gutters LeafGuard at least 2 feet long that I never had on the front of my house in 35 years until I put up the..." Read more Honey Maid - Awful, disgusting, Rip Off Honey Maid "I responded to the pissed customers review. I too agree your product now is absolutely TERRIBLE. Just bought a box and found complete false advertisement on the front of the..." Read more Seniorpeoplemeet And Ourtime - Bad experiences Seniorpeoplemeet And Ourtime "Someone Hijacked my count All of my profile Identity profile was erased someone else's Profile picture was in my place and all my photos uploaded disappeared. I want answers to..." Read more National Tire and Battery: The worst tire buying experience I've had. National Tire And Battery "I called around town Friday morning September 8th, 2017 to find a set of tires for my 2004 Volkswagen Jetta GLI before heading to the in-laws cabin for the weekend...." Read more Renters Warehouse - Scammers Renters Warehouse "Renters warehouse is nothing but slum lords. They hang up on there customer's when calling to have up stairs bathroom that is pouring into the kitchen fixed. We said we..." Read more