New York, New York
3 comments
Not resolved

Had questions about why I was charged $4.99 instead of the 99 cents that the reciept said.End up talking to the rudest most outrageous cust service agent(steven at ext 514)I have ever dealt with.

Kept making me repeat my order number. Was obviously having fun with me changing his voice the whole time. Weird to say the least. Stay away from these people.

Took me 10 minutes af being antagonized to get a refund. No wonder the number of complaints about this company. I have yet to recieve any refund. It will ersting to see if the actually do.

My guess is that will be battle number two with them.We'll see.

Review about: People Check Or Find Reports.

Review #199416 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Intelius?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
Wilmington, Delaware, United States #1179972

These people kept charging my credit card double and refused to stop. Had to cancel my credit card

Intelius_Customer_Support
#199339

I apologize for any rudeness from our phone agent.

Intelius provides a two-tiered pricing system to our customers; you have the option of purchasing a product at the regular price or buying it for a discounted promotional price that includes a seven (7) trial of Identity Protect.

If you select the promotional price, but don't mark the check box that you accept the terms and conditions of the seven (7) day trial the price will default to the regular price and reflect this on the receipt.

If you still have questions or concerns, please call 888-445-2727 Monday to Friday from 5am to 8pm and Saturday from 6am to 4:30pm. We will be more than happy to assist you with your account.

L steiger
#194387

I had the exact same thing happen to me. I am still waiting for them to confirm they have refunded my money

You May Also Like

Sherriff Goslin Roofing - Sherriff-Goslin Company, what the did to us was despicable. How the BBB can still rate them A+ is a scam! Sherriff Goslin Roofing "All views expressed in this review are our own and do not necessarily represent the Sherriff-Goslin Company's (noting the Mansfield, Ohio branch), the BBB's (noting the BBB serving Western Michigan)..." Read more Leaffilter North - Disappointed customer. What a nightmare! Leaffilter North "Three weeks ago, I had a LeafFilter rep come by and tell me about the system. He had this great portfolio that with detail told me how they were above..." Read more First American Home Warranty - Emergency Plumbing? First American Home Warranty "called warranty company on thursday 7:30 am. stated that there was a plumbing leak and it was in the wall. called again on friday, 9:30am. made the same statement and..." Read more First American Home Warranty - Totally Blown Away by FAHW's Business Practices! First American Home Warranty "I would like to join you in a class action against FAHW. The reason being is that they are falsely advertising what they say they cover. I closed on my house..." Read more Living Spaces VIP Protection Plan is a SCAM Living Spaces "I have a similar problem with Living Spaces VIP protection plan. I bought a Summit Space Saver Bed last November. The horizontal wood holding the bed cracked hence because of..." Read more Maytag - NEVER IN LIFE AGAIN!!! Maytag "We recently purchased a home and bought the Maytag MSB26C6MDM Side-by-Side Refrigerator in October($1000). We moved into our new home in January and the merchandise was unboxed on 1/1/2017. Within..." Read more Equator Solutions - BLOODY NONSENSE Equator Solutions ""EQUATOR IS A BIG LIER AND FRAUD CONSULTANCY" .At the time of taking money they will give promises that they will take exam fee 300 and will give 3chances all..." Read more Case Boss Ripoff Case Boss "Placed order, did get advice that the delivery was delayed, replied to the confirmation email advising they had not delivered product. Tried to contact through fb till they blocked me..." Read more