First paid $40 for a background check with useless information that could be found on free public records. Didn't even realise they had been charging my account without my permission several times in the last few months. Apparently I was scammed to sign up for a membership where they charge you once a month, but they charged me 5 times in the last 2 months to a total of $100! I tried contacting the company to no avail so have resolved this issue with my bank. They have cancelled my card since I can't contact Intelius to cancel the membership I was tricked into as many others were, my bank is currently in the process of disputing the transactions and reversing the charges.
I am usually very cautious when making purchases on the internet and usually read a lot of reviews, but unfortunately I fell for it too. My advise to others is to try contact Intelius on the number next to their name on your card statement and demand a refund. If they refuse ask to speak to a supervisor or threaten to contact your bank, I read somewhere on here an ex employee of Intelius said they would only ever refund if you threatened to contact your credit card company or the BBB to take further action.
If you can't get thru to the company then do what I did and contact your bank immediately, cancel your card and fill out a disputed transaction form to reverse the unauthorised charges. Go to your statement back to the date where you made the first purchase with them and look for withdrawels of around $20 up to todays date. Cancelling your card will automatically cancel your membership with Intelius.