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I just got off the phone with them explaining that there is no cancel button on their site and found that they had already charged me 19.95. Pure scam.

I tried to find the phone number of a friend and they said that I chose a different price and that they would send a cancel link in email - the email had no link and the site did not have a button - even after having the operator go online with me to find it. This is the new way to scam people who are trying to find a lost friend.

Monetary Loss: $29.

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Anonymous
#144420

that they would send a cancel link in email - the email had no link and the site did not have a button - even after having the operator go online with me to find it.

Intelius_Customer_Support
#144346

If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.

However, there’s no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.

Please call 888-445-2727 Monday – Friday 4:30am – 10:00pm PST. We will be more than happy to assist you with your account.

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