Not resolved

Do NOT use Intelius. Did a background check on myself.

Charged 67.85 for public info part of which was not my info. Not only that, but it did not find any information regarding my prior arrest. Was told by their rude customer service rep that the info of my arrest was not public or had "dropped off". To add insult to injury, they charged me 19.95 for the membership as well as 19.95 for identity theft management service.

They tried to offer me a free credit report instead of refunding my money. Please note that each credit bureau offers 1 free credit report per year. Do not use this service. They agreed to reverse both charges for 19.95.

I took a lose on the 67.85. It was hard lesson to learn and avery costly one.

Monetary Loss: $67.

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