New Reviewer

Unotherized charge

Charge need my money back kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkJjjjjjj
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ID
#3087317 Review #3087317 is a subjective opinion of poster.
Cons
  • Cannot get ahold of customer service
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Cancellation and unauthorized charges

I canceled last month, and was charged again. I only tried the trial once did not care for this. I got charged again. Please please please cancel this account with you. You charged my credit card and I am not happy.!

User's recommendation: Do not use them, if you use the trial and you're not happy with them and do not give up rouville for them to charge you on your credit card or any other account they continuously keep charging. Do not use them my only advice not happy very unhappy.

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2 comments
#2115588

You don't know the first thing about business. Always cancel anything and everything n writing and serve via Certified Mail Return Receipt Requested.

Do so at least 30 days prior to the onset of the next billing period. NO:calls, e-mails, text messages, etc.

#2115606
@PissedConsumer2115588

No its obviously you that knows nothing about business corporations are not people get it right! People are the ones with rights not corporations!!!!!!

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ID
#3065804 Review #3065804 is a subjective opinion of poster.
Location
Buffalo, New York
Service
Intelius Public Record
Pros
  • To use to look someone up if you have certain information
Cons
  • Everything about it and stealing money makes it worse
Loss
$65
Preferred solution
Full refund
New Reviewer

Unauthorized charges on my debit card.

Without my authorization, this company started hitting my debit card every day, and I do mean every day. I can't talk to anyone, so I don't have a clue how they got my information, and I and so very PISSED.

User's recommendation: Stay away from this company.

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ID
#3035332 Review #3035332 is a subjective opinion of poster.
Cons
  • Fraudulent charges on my credit card
Loss
$30
Preferred solution
Apology

Hacked

Your system gets hacked, and who knows if someone is talking to who hey think there talking too.anyone can access.

User's recommendation: Not,

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ID
#2991945 Review #2991945 is a subjective opinion of poster.
Location
Charlotte, North Carolina
New Reviewer

Pissed

I did the trial first, it keeps asking me to ok a charge on everything about I clicked on. I was to have full trail for trial amount but ended up paying for everything I wanted to review until I finally subscribed thinking ok ill get full access though I kept trying to...
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ID
#2953841 Review #2953841 is a subjective opinion of poster.
Cons
  • Offel customer support
  • Tricked in trial that wants more money 4 everything about
  • Misleading or
Preferred solution
All my charges back ill have to ck. Back with my bank again. The trial plus Xtra charges and the subscription amount
New Reviewer

Can't login to cancel

I cant login to cancel my Subscription my email address is Kim Scott 6977@***.com My phone number is 817-688-**** Please email me or call me to figure out this problem thank you Kim Scott
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ID
#2929365 Review #2929365 is a subjective opinion of poster.
Pros
  • I thought was a good deal for one time use
Cons
  • Fraudulent charges on my credit card
Preferred solution
Cancel Subscription

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Verified Reviewer
New Reviewer

Cancel my subscription!

Information is very out dated, and i can't access my account, and have asked twice now for my subscription to be canceled and for them to stop trying to charge my card.

User's recommendation: Don't use this site, it will have you lost as f#&× and mad as h×]] at someone for no reason. Send me your money, i bet i do q better job than they can.

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ID
#2923487 Review #2923487 is a subjective opinion of poster.
Location
Dallas, Texas
New Reviewer

Cancellation

I want a cancellation and I need to speak with a representative immediately and I cant get through to anyone, I do not need these kind of payments taken off of my buisness card so I would greatly appreciate if I could get in contact with someone as soon as possible

User's recommendation: I do not recommend it is a scam.

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ID
#2916285 Review #2916285 is a subjective opinion of poster.
Pros
  • I thought was a good deal for one time use
Cons
  • Fraudulent charges on my credit card
Loss
$30
Preferred solution
Full refund
New Reviewer

Consumer awareness

Update by user Sep 23, 2021

After contacting Consumer Affairs and the State Attorney General's office, I received a full refund after 18 months but did not get refunded for tax, delivery and the purchase of the water connection hoses for the washer. It took another month to receive the refund...

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ID
#2900151 Review #2900151 is a subjective opinion of poster.
Cons
  • Being ripped off
  • Cannot get ahold of customer service
  • 100 percent inaccurate data and poor customer service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No results.

I've just paid the initial amount of .95 for two reports, with no results at all. If I can find where to do it I am going to cancel this subscription.. I can see this is going to be a lot more trouble than it's worth.

User's recommendation: Hope you have better results than I've had.

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ID
#2814333 Review #2814333 is a subjective opinion of poster.
Loss
$95
Preferred solution
Deliver product or service ordered
New Reviewer

High charges and terrible customer service.

Intelius - High charges and terrible customer service.
I had done one background check on someone and I paid about 5 dollars to do so. Somehow, it charged me a random 30 dollars that I just found out about for 2 months. I cannot afford these prices and to be honest Im pissed. I want my 60 dollars back like wtf

User's recommendation: Never use.

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ID
#2760789 Review #2760789 is a subjective opinion of poster.
Service
Intelius Public Record
Cons
  • Absolutely poor
  • Inability to opt out
  • Bad customer service
Loss
$60
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Scam crap. I just wanted to correct the mistyped phone number and they want to send me to another paying site for another danm trial.

I mistype my area code, and they want me to go to another site, pay a fee and pay for a trial to get it changed

User's recommendation: ZERO.

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ID
#2750766 Review #2750766 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Complaint

I paid for the phone number lookup and the page is not loading at all. And now I tried on different devices and the login page doesnt even load

User's recommendation: I do not recommend.

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ID
#2739378 Review #2739378 is a subjective opinion of poster.
Location
Santo Domingo Este, Provincia De Santo Domingo

To give the most up to date review about intelius.com

I believe that their.computer some how made a mistake . I was able to sign up and logon. I viewed one. Report. An email sent to me stated for me to logon and view. I tried but it refused. Several times so I tried to change the password. I tried for several hours. The I am not a scammer would not work. . But if I tapped change password I was provided with the 2 windows to enter new password I did and when I tried to login . It would not. I spent almost 2 days. No luck. I emailed them several times and could not get satisfied. They provided a temp PASSWORD..bit it did not work this made me angry. In the beginning ,their computer refused my credit card . A good card. I tried a different credit card.. but I suspected that it was a computer problem . I use these 2 cards on internet use only. That was suspicious.

User's recommendation: Be patient with their customer support team.

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ID
#2618943 Review #2618943 is a subjective opinion of poster.
Location
San Antonio, Texas

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Verified Reviewer
New Reviewer

Will not allow me to log on . Tried 15 times

They refuse to allow me to log on I reset the password Password accepted..response was ..SOMETHING IS WRONG SORRY.. IT MAY BE A CHINESE SCAM SITE THOSE CHINESE HAVE BLOCKED INTELLIUS THEY TOOK MY US$$$$

User's recommendation: Do not give this CHINESE any US$.

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ID
#2614807 Review #2614807 is a subjective opinion of poster.
Loss
$13
Preferred solution
Deliver product or service ordered