Intelius Reviews

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New Reviewer

Cancel the memberahip

want to cancel my membership before you charge me 39.90 charge.
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ID
#2206058 Review #2206058 is a subjective opinion of poster.
Service
Intelius Membership
Cons
  • Absolutely poor
Preferred solution
Cancel membership now

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Verified Reviewer
New Reviewer

Charged $30?!

Update by user Oct 31, 2020

Iam not sure it was resolved I never got ny money back. Plus the overdraft fee. Of 36 from my bank

Original review posted by user Oct 01, 2020
Yeah I need a refund of my money that I took out. My bank account is now negative $50 cause of this... I don't like it I think u guys are terrible. U don't even have enough on half the numbers I look up. I need a refund please. At least of the $30 u took cuz I don't want a subscription for a damn month

User's recommendation: I def don't recommend I'll tell everyone I talk to about reverse number look ups not to mess with this company. 5 thumbs down. I don't know how they are with refunds yet but I'll let yal know that as well.

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ID
#2201111 Review #2201111 is a subjective opinion of poster.
Product
Intelius Subscription
Pros
  • I thought was a good deal for one time use
Cons
  • Unable to cance l until free trial was over
  • Being ripped off
  • 100 percent inaccurate data and poor customer service
Loss
$30
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

OPT-OUT Request

Hello my name is: Amir Ali Naderi. Address: 685 Del Monte St. Pasadena CA 91103. Formerly: 825 s Bedford St L.A. CA #203 9****. Relatives: Heidi Khalatbari, Farhad Naderi, Amir Reza Naderi... I have an EMERGENCY request that I and my families information including all address's get completely Removed/Deleted from your people-search Website. The reason being is that my entire families life is endangered/imperiled of becoming "Victimized," because of certain non-criminal activities that I participated in. I am an active Civil-Rights, Activist who engages in certain controversial ethical activities. One of the reasons why my families especially vulnerable to becoming Victimized is because: My first & last names are conspicuously of Middle-Eastern/Islamic origins. For example: their not your average/commonplace/ordinairy Anglican-American names like an: John Doe, or Bobby Smith... So being an: Amirali Naderi--stands out, conspicuously because its a rare ethnic name! My situation has exacerbated for years now, I have received multiple Death-Threats, and its very frightening and terrible to feel insecure, & live in fear in the comfort of your own home. I dont have any Criminal records against me whatsoever. I have unfortunately become "a Victim of Circumstances!" I am pleading with your staff & crew to please aid & assist me in completely "Removing/Deleting" my entire profile and all links from your people-search website. Thank you. Please feel free to call anytime at Tele# (626)636-****. Email: bhanadi82@***.com
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ID
#2191214 Review #2191214 is a subjective opinion of poster.
Service
Intelius Public Record
Pros
  • Good customer service
Preferred solution
Let the company propose a solution
New Reviewer

Stole my money

Signed up for free trial 7 days then I cancelled trial within 2 hours.Refused to confirm my cancellation. Called them they found o information where I signed up however they found my checking account because they stole $19.95. 2 weeks ago they were to escalate a refund still have not refunded. BEWARE THEY ARE LIARS &;;;;;;;;;;;;;;;;;;;; THEIVES
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ID
#2174042 Review #2174042 is a subjective opinion of poster.
Service
Intelius Free Trial
Cons
  • Everything about it and stealing money makes it worse
  • Being ripped off
Loss
$20
Preferred solution
Full refund

Unable to obtain "hard copy"

I reviewed a Patricia Deverill report. Paid $11.43 Order 67918**** and $3.99 Order 67918**** and unable to retrieve a hard copy to print the same. How do I do this?? Paul A, Stokes

User's recommendation: Be careful. I paid but never received or had access to a couple report.

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ID
#2154534 Review #2154534 is a subjective opinion of poster.
Location
Sebastopol, California
New Reviewer

Cancellation

I have been billed again and if you look at the account youll see it is inactive. Refund my amount billed. and be sure my account is cancelled this time.
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ID
#2107310 Review #2107310 is a subjective opinion of poster.
Preferred solution
Full refund

No response

Ordered a subscription, then was charged $19.47 and $3.99 extra .. I needed my money refunded back but no communication was made
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ID
#2093391 Review #2093391 is a subjective opinion of poster.
Location
Danville, Virginia
Product
Intelius Subscription
New Reviewer

Took money and said I don't exist

Intelius - Took money and said I don't exist
Said there was no info me
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ID
#2076080 Review #2076080 is a subjective opinion of poster.
Location
Tucson, Arizona
New Reviewer

Not the person I was looking for

I keep getting pop ups for the wrong person please stop the pop ups I'm not interested since it is not the correct spelling.
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ID
#2071765 Review #2071765 is a subjective opinion of poster.
Location
Byron Center, Michigan
Preferred solution
Stop the pop ups

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Want to ask can i use your services outside usa like in india

I want to ask can you. Can i use your services outside usa like in india ?
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ID
#1994239 Review #1994239 is a subjective opinion of poster.
Pros
  • Have a bulk of info
Cons
  • Some emails are not verified
Preferred solution
Want to ask can i use your services outside usa like in india
New Reviewer

I want to cancel my account but I can't log in

Intelius - I want to cancel my account but I can't log in
Intelius - I want to cancel my account but I can't log in
I created my account and set the password. I signed up for the subscription also at the time of checkout it was displayed that it cant process my request. I dont know if the money has been deducted or not. I tried several times to log into my account but it says invalid user. I generated temporary password but it doesnt work either. I want to cancel the subscription but I cant now

User's recommendation: Do not use this website.

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ID
#1907498 Review #1907498 is a subjective opinion of poster.
Service
Intelius Membership
Pros
  • I thought was a good deal for one time use
Cons
  • Customer service
  • Tricked
  • Everything about it and stealing money makes it worse
Preferred solution
Full refund
New Reviewer

Insufficient funds taken out my account

Ive cancelled my membership with them with a representative and they still charged my account and I need a refund.
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ID
#1752662 Review #1752662 is a subjective opinion of poster.
Service
Intelius Membership
Reason of review
Return, Exchange or Cancellation Policy
Loss
$30
Preferred solution
Full refund

Stay away

Intelius - Stay away
Intelius - Stay away
Tried to charge my credit card 3 times three days in a row ... my credit card company suspected fraud and informed me with the 3rd attempt. ....Ive never heard of this company nor do I know how they hacked my credit card information.
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ID
#1749445 Review #1749445 is a subjective opinion of poster.
Location
Henryetta, Oklahoma

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Beware hacked my credit card

Intelius - Beware hacked my credit card
I got a fraud text alert from my credit card company on January 1st 2020 about an attempted charge of $19.95 from this company... I looked at my account and they had charged my credit card $14.95 on December 30th and the next day December 31st they charged another $14.95 .... I’ve never heard of this company, they hacked my credit card information somehow and charged my credit card.... my credit card company is investigating these charges as Fraud .
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ID
#1748899 Review #1748899 is a subjective opinion of poster.
Product
Intelius Subscription
Cons
  • Forced compromise of identity
  • 100 percent inaccurate data and poor customer service
  • Fraudulent charges on my credit card
Reason of review
Fraudulent charges
Loss
$43
Preferred solution
Full refund

Report of fraudulent activity

Cancel account wasn't able to cancel until trial period was over
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ID
#1703765 Review #1703765 is a subjective opinion of poster.
Location
Winder, Georgia