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I have been charged 29.99 on my card for months. I finally had to cancel debit card. I received a new one. Somehow they started charging that card and i never gave them that one. This is crimonal.
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Anonymous
Nobel

They have done the same to me. for 19 months. They are only refunding back 12 months out of 19 at $21.35 per months. I'm planning a Class Action Law Suite and will need all...

InteliusCustomer__Support
InteliusCustomer__Support

We apologize for any inconvenience arising from the use of our service and would like the opportunity to assist you.If you still need assistance, please visit the contact us p...

Comment 3 comments
Helpful? Yes 1 No 0
1.0
Clarks Summit, Pennsylvania
#763448
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I did a background check with Intelius and they gave me a subscription for $19.95/mo for identity protection!A service I never asked for, never authorized!!! THEY ARE STEALING from consumers! I am disgusted! I am calling the better biz bureau! How can send they send a...
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InteliusCustomer__Support
InteliusCustomer__Support

We apologize for any confusion arising from the use of our service and would like the opportunity to assist you. Intelius offers a variety of services during the purchase pro...

Comment 1 comment
Helpful? Yes 0 No 0
Manassas, Virginia
#758995
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These people have published a invalid online report on me. Intellius claims I own Godwin Energy Resources, LLC. and that when I investigated it it is non exsistant. Then they published that I lived in Louisiana. I have never been in that state. Intellius states I'm...
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InteliusCustomer__Support
InteliusCustomer__Support

We apologize for any inconvenience arising from the content of our search results and would like the opportunity to assist you.For additional information on our public records...

Comment 1 comment
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Bloomfield, Pennsylvania
#733286
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I took out a one month subscription. The next month they charged me again even though I stopped the service. Trying to find a phone number for them has been fruitless. I don't want them taking more money from my account and am no longer using the site. This...
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InteliusCustomer__Support
InteliusCustomer__Support

We apologize for any confusion arising from the use of our service and would like the opportunity to assist you. If you still need assistance with your account, please visit ...

Comment 1 comment
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1.0
Silver City, New Mexico
I didn't like
  • Bad customer service
#730553
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I used this company once to check on an address...next thing I know, they're billing me without authorization. Incredible. What a scam!! not sure why this continues...i saw on the web that MANY, MANY PEOPLE have had the same experience...yet, they continue...not sure...
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InteliusCustomer__Support
InteliusCustomer__Support

We apologize for any confusion arising from the use of our service and would like the opportunity to assist you. Intelius offers a variety of services during the purchase pro...

Comment 1 comment
Helpful? Yes 0 No 0
#717364
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I want out of contract and also people.com also which I never signed up for
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InteliusCustomer__Support
InteliusCustomer__Support

We apologize for any inconvenience arising from the use of our service and would like the opportunity to assist you.If you still need assistance, please visit the contact us p...

Comment 1 comment
Helpful? Yes 0 No 0
Utica, New York
#714357
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Yes they auto signed me up for 19.95 for a premimium subscription. The site had two checkboxes for 39.99 With subscription to intellius special offer (Which smelled like an auto subscription so I opted for the 49.99 regular price background check). After putting my...
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InteliusCustomer__Support
InteliusCustomer__Support

We apologize for any confusion arising from the use of our service and would like the opportunity to assist you. Intelius offers a variety of services during the purchase pro...

Comment 1 comment
Helpful? Yes 0 No 0
San Antonio, Texas
#699213
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I researched myself before I chose to use intellius for business. My information is incorrect. I have never worked at the location that is attached to my name. My name is not Mary L. it is Marissa. The company is reporting inaccurate information on a background...
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Anonymous
Anonymous

Your business activity is a fraud by posting data somehow attributed FRAUDULENTY TO AN INDIVIDUAL but not verified.You are NEGLIGENT in checking the validity of identity and a...

InteliusCustomer__Support
InteliusCustomer__Support

We apologize for any inconvenience arising from the use of our service and would like the opportunity to assist you. Intelius solely collects and compiles the public records ...

Comment 2 comments
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Pasadena, Texas
#691157
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This company is a joke. Couldn't come up with the information I needed so they give me credit. Sent customer service a e-mail asking to cancel my membership. Apparently they didn't. So they just billed my credit card 2 months later. This company gets my middle finger
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InteliusCustomer__Support
InteliusCustomer__Support

We apologize for any confusion arising from the use of our service and would like the opportunity to assist you. Intelius offers a variety of services during the purchase pro...

Comment 1 comment
Helpful? Yes 0 No 0
1.0
Discovery Bay, California
#682866
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Intelius used to have a simple opt-out form. Now they want you to fax them proof that you are who you claim to be before they might consider removing the listing they have on you. It sounds like a great scam to me. There's no way to know if they'll use the proof that...
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Anonymous
Anonymous

These people get proof who you are and they will blast that all over as well.

InteliusCustomer__Support
InteliusCustomer__Support

We apologize for any inconvenience arising from the use of our service and would like the opportunity to assist you. Intelius solely collects and compiles the public records ...

Comment 3 comments
Helpful? Yes 2 No 0
1.0
I didn't like
  • Scam
  • More id proof to opt-out
  • Bad customer service
#667615
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