I have sent at least 3 emails requesting that my service be cancelled and the fee refunded.
I signed up for the free trial for people search to find one telephone number that I couldn't get until I had accidently agreed to the identity theft service. I immediately requested that both services be cancelled and requested.
But 7 days later they billed me for both services. I did get a refund for one service but after 3 more requests to cancel, I am still getting billed for the other service. I find that their website is a complete rip off. It deliberatley takes you to other pages to get you to inadvertently sign up for other services. I didn't realize what I was getting into until they had billed me almost instantly. And, they say you can cancel online but I guess that doesn't work. Consumer beware!