Intelius - Paid $0.99, charged $29.95 extra
1 comment
I paid $0.99 for a report on someone, 2 weeks later (yesteday), i noticed $29.95 was charged to my bank account for a Plus Membership I never wanted. That closed my bank account not to mention deprived me of the only money I had.
Called to cancel ghe membership. Afterwadds I asked about a refund. They said they dont refund money. So I messaged the CEO/President about this.
Awaiting a reply. Pissed is an understatement.
Product or Service Mentioned: Intelius Membership.
Reason of review: Pricing issue.
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Comments
Keep waiting or forget it. They count on you not noticing the part about signing up for regular service after the cheapie trial.
Your call to cancel is inadequate - compose and furnish a formal letter of cancellation and serve it via Certified Mail Return Receipt Requested. Advice - if you only have $30 to your name, don't waste it on dippy websites who collect publicly available data and charge you for their minimum efforts.