State: North Carolina City: Raleigh Clear all filters (4 of 474 reviews match)
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Don't Use Intelius.com

Don't use Intelius an Internet information service I used them to find an old friends phone number. The number they supplied was correct but the area code was wrong. It had been changed 10 years ago. I wrote to them advising them of the error and first the sent me a reply that said they gave no refunds, which I never asked for. then when I wrote to them the second time they say "Unfortunately, Intelius does not have the ability to delete a person linked in public records or update any information." so they are saying the error is 10 years old and we cant fix it .
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Review
#309621 Review #309621 is a subjective opinion of poster.
Loss
$1

Intelius in Raleigh, North Carolina - Company charged me for a report that they did not deliver the information

The company Intelius charged me for a report and then they did not give me the information they said they had, and then they charged me 19.95 for some scam protection progra. They took my credit card for the information report, then they charged me for something I did not want, with the bull *** of you have a free 7 days, and if you do not cancel in 7 days we will continue to charge your credit card. They are scam artists, stealing from customers, and my credit card. Do not do business with this company Intelius for sure.
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#245053 Review #245053 is a subjective opinion of poster.
I contacted Intelius in January 2010 about a one time only search for a potential employee. I was told there would be a one time fee and I declined their offer of a one year membership. I have just learned from our bookkeeper that they have been billing us monthly. I...
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1 comment
Anonymous
#204041

Similar experience. I used this service to pull out property report (which I added to my shopping cart), thereafter a page popped up asking to enter the e-mail id, which I did...

Review
#200265 Review #200265 is a subjective opinion of poster.
I signed up for the so-called 7-day "Free-Trial" with Intelius and discovered the service isn't worth the money. So, well within that first week, I not only cancelled my account on-line, I also wrote Intelius Customer Service for back-up cancellation - they...
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Anonymous
#189966

To Intelius CS...The guy tried, multiple times apparently, to cancel WITHIN THE 7 DAYS!! You guys dragged your feet intentionally to nick him for the $19.99!! How dumb do you ...

Review
#198212 Review #198212 is a subjective opinion of poster.
Loss
$21

Contact Intelius Customer Service

Mailing Address:
1501, 4th Ave
Seattle, WA 98101-1637
USA
Phone:
(206) 301-5800
All Intelius Contacts