(14 of 474 reviews match)
Latest review first
I've just recently had the same thing happen to me with this company. I played right into their hands: spent a very short time checking them out. Somehow, they deducted money from my banking account (without my knowledge) and left me IN THE RED for the rest of the...View full review
Intelius in Winston Salem, North Carolina - Subscription i did not ask for
I went into the inteli website looking for an address of somone where charge was 0.95 and got charged 19.00 for a subscription a complete scam. I did find the infomation that i was looking for and was intinaly pleased with the results but it then sucked me in with out knowing it. I would like my money and did not appreciate getting charged for something i did not request. So please correct this as soon as possile and credit my account i shall report this to the FCC and the BBB as soon as possible thank you
Don't Use Intelius.com
Don't use Intelius an Internet information service I used them to find an old friends phone number. The number they supplied was correct but the area code was wrong. It had been changed 10 years ago. I wrote to them advising them of the error and first the sent me a reply that said they gave no refunds, which I never asked for. then when I wrote to them the second time they say "Unfortunately, Intelius does not have the ability to delete a person linked in public records or update any information." so they are saying the error is 10 years old and we cant fix it .
BEWARE.... Intelius will try to trick you by asking for your email address after you approve one search. DO NOT PUT your email address in the request, because I have been charged $19.95 since April 2011. They would not refund these unapproved charges, but I did get...View full review
Intelius in Jacksonville, North Carolina - Charged my credit card
I used the online Intelius service to locate a relative and agreed to a charge of $.95 which was to be billed to my Visa card. Unbeknownst to me, I was enrolled in a "monthly service plan" and was charged $19.95 twice for a service I did not want nor need. I discussed it with a representative at Intellius and was told my service contract was cancelled. The next month I received the same charge. Again I called and was told the service contract had been cancelled and no further charges. It took two months to get the charges stopped. $40 is not a significant amount of money but to a retired, senior citizen, it is considerable. I don't ever intend to use their service again.
Intelius in Raleigh, North Carolina - Company charged me for a report that they did not deliver the information
The company Intelius charged me for a report and then they did not give me the information they said they had, and then they charged me 19.95 for some scam protection progra. They took my credit card for the information report, then they charged me for something I did not want, with the bull *** of you have a free 7 days, and if you do not cancel in 7 days we will continue to charge your credit card. They are scam artists, stealing from customers, and my credit card. Do not do business with this company Intelius for sure.
Recurring fraudulent charges by intelius
Intelius submits recurring fraudulent charges to your account on a monthly basiI used Intelius one time to purchase a "report." Since that time, the company has submitted numerous monthly charges to my bank without my knowledge or permission. There is no way to redress this situation; when you try to get in touch with someone from the company there is no way to reach them. And so the charges keep coming and coming with no recourse...and thats the way it goes. on and on and on. And the company does this to numerous other people, from what I see on the internet. They should be shut down if this contninues.
Intelius scammed me and then their customer service department did nothing to assist me. I paid $4.95 per report that brought back ZERO results or only showed what was already visible on their site for free. I tried the phone report, SCAM. I tried the address report,...View full review
I contacted Intelius in January 2010 about a one time only search for a potential employee. I was told there would be a one time fee and I declined their offer of a one year membership. I have just learned from our bookkeeper that they have been billing us monthly. I...View full review
I signed up for the so-called 7-day "Free-Trial" with Intelius and discovered the service isn't worth the money. So, well within that first week, I not only cancelled my account on-line, I also wrote Intelius Customer Service for back-up cancellation - they...View full review
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