Walnut Creek, California
Not resolved

MVQ*TWENTY4PROPLUS(Other) - I had 4 unauthorized transactions to my credit card account in the amount of $24.95 each. I called chase (my credit card company) and they transferred me to 24 protect plus's phone number.

The first rep only could reverse one transaction. I asked to speak to a supervisor - that individual agreed to reverse the next three. I asked for their direct phone number as Chase had transferred me and it is 800-211-9749 which is 24 protect plus's phone number. Will be monitoring the account to make sure the reversals go through.

24 protect plus did not attempt to argue that I authorized the transactions and very quickly agreed to reverse. Now let's hope they do!

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