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Intellius started taking money out of my account in March. I have not authorized this, nor have I even heard of them.

I tried to get it stopped, but they want a fax from me with all my information. I am a single mom living from paycheck to paycheck and I can't afford to pay for a service I'm not even going to use. They make it impossible to get it stopped.

I have noticed they draft out at end of month and even have went in other times to get less than a dollar. I will do what I have to do to get it stopped.

vickie

Company wrote 0 public responses to the review from Jul 31, 2010.
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Intelius_Customer_Support
#172089

If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.

However, there’s no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.

Please call 888-445-2727 Monday – Friday 5am – 8pm PST. We will be more than happy to assist you with your account.

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