Bordeaux, Aquitaine
1 comment

I have sent Intellius 3 emails asking them to reverse 3 charges that were not authorized on my account. NO RESPONSE.

I now have to make a report to the Gendarmerie in France, since they charged my French bank account.

Their charges also caused overdraft charges too.....Does anyone know how to get a hold of their customer service team?

This compansy seems to be a total waste of time and is more concerned with charging than satisfying customers, since they can't even take the time to respond to emails with complaints.... just filling words here to make up the 100 word requirement!

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Intelius_Customer_Support
#181342

If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.

However, there’s no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.

Please call 888-445-2727 Monday – Friday 5am – 8pm PST. We will be more than happy to assist you with your account.

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