2 comments

This company deserves a class action suit in my opinion. They charged my credit card $19.95 for nothing that I can find!!

This is Saturday and when I called in to complain they are closed. I see there are other complaints so Monday I will call in and complain myself. These people should be put out of business.

Who can we report this to to cause them to have to answer to someone??? I can see why they are closed on the weekend so they can spend the multiple $19.95's they collected from all the innocent people they cheated.

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Intelius_Customer_Support
#86544

If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.

However, there’s no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.

Please call 888-445-2727 Monday – Friday 4:30am – 10:00pm PST. We will be more than happy to assist you with your account.

Anonymous
#85936

If you read what you are purchasing, you will realize that you are the consumer, and responsible for your purchases. By viewing the website it does make it very clear as to what you are purchasing, I would suggest you stay off the internet if you cant figure out how to transact

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