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I too used Intellius for an email search, was charged the $1.95 to my cc as agreed. When I was looking at my statement on line, I noticed a charge for $19.95 from Intellius.

I called them and told them I had not agreed tot his, and I remembered I unchecked the box in the lower left part of there page. The gentleman I got was very nice, said the charge would be removed and he gave me a reference number if I had to call back, which I did not. In two days, my cc had been credited. I consider myself lucky, I guess if you catch it quickly, you can get it fixed easier.

The number I called was 1-877-974-1563. I hope you all have the same success I did.

Remember, look at your statement on line weekly to check for fraudulent charges.

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If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.

However, there’s no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.

Please call 888-445-2727 Monday – Friday 4:30am – 10:00pm PST. We will be more than happy to assist you with your account.

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