An unauthorized 19.95 charge appeared on my credit card from Intelius for conducting a search I expected to cost $1.95. I called Intelius and they claimed I signed up for a monthly service using a popup.
I didn't want it. I didn't remember it. I disputed it. They refused to refund my money.
Randy, the person answering the phone, was polite, and he indicated this was a common complaint.
I'm not the first - don't you be the next victim of their deceptive practices. He offered me an additional search, but since their last search claimed my ex-wife was living in my mother's house...worthless!