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Intelius charged me $19.95 twice per month for some kind of protection plan they sign you up for a monthly charge. When I contacted them they would NOT refund my money and simply said they would stop the charge.

Said they could see I had not used it but they said they could not refund it.. i told them I would let anyone who would listen what they had done... I had tried to use the service one time. Not signing up for life.

The info i got wa available for free off of the local web cites in my city.

They had no pictures. They were rude.

Monetary Loss: $200.

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Anonymous
#244533

they sell the same information they are paid to protect when someone stops thier protection then they are free to sell to people looking for you

Intelius_Customer_Support
#144899

If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.

However, there’s no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.

Please call 888-445-2727 Monday – Friday 4:30am – 10:00pm PST. We will be more than happy to assist you with your account.

Anonymous
#143801

Al obviously works for Intelius....he says the same comment on every complaint about this crappy company. It does NOT state anything clearly on the site and the BBB agrees. :roll

Anonymous
#142864

Hey genius - here's what it PLAINLY states on their website:

Offer Details:

The special offer price is available with your free trial membership. Take advantage of the great benefits that Identity Protect has to offer. The membership fee of $19.95 plus tax where applicable per month will be charged/debited by Intelius.com to the credit/debit card you use today with Intelius.com after the 7-day trial. Offer only available to new Identity Protect customers.

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