I purchased a background check and a Federal criminal check on an individual. The report from Intelius stated there was no criminal background.
The site was extremely hard to use and it misleads you.
I turned around and went through another site at a fraction of the cost and low and behold there was a felony charge. When the individual was confronted he fessed up.
I called Intelius due to spending a 100.00 with them and they basically told me they did not know what to tell me. I also wrote into them and have never got a response.