Not resolved
1.0
Details
Customer service
Price Affordability
Product or Service Quality
Website
1 comment

INTELIUS WILL RIP YOU OFF!!! Thought I was paying for one time use and when I realized they were charging my credit card every month, I canceled on the website (or at least thought I did). Finally had to cancel over the phone and of course didn't get a refund for the money that should have never been taken in the first place!

Reason of review: Problems with payment.

Had an Experience with Intelius?

Write a review

Comments

Terms of Service
Post Comment
Cancel
InteliusCustomer__Support
Bellevue, Washington, United States #908560

We apologize for any confusion arising from the use of our service and would like the opportunity to assist you.

It sounds like a membership may have been activated through the acceptance of an offer during the checkout process.

Intelius offers a variety of services during the purchase process. All of our services are non-contractual so there is no obligation to continue using the service.

If you still need assistance with your account, please visit the contact us page on the Intelius website for a variety of options to contact Customer Care.

www.intelius.com/emailcontact.php

We value your feedback and look forward to hearing from you.

You May Also Like