2 comments

inetlius people seach advertise one time use, and then bill your credit card forever, i've been trying to cancel for months, calls emails nothing works, they are crooks, i would like to let everyone know, never use intelius, unless you want to be billed forever and ever, and never get anywhere with thier customer service, i am so angry right now, i wish i could go to their offices and scream and yell. we called them and they said no problem we can cancel anytime, we told them to cancel and refund our money, he said ok, and then every month they still rob our bank

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Anonymous
#352436

Yes I see the fake response from Intelius - "just call us" unfortunately the phone is never answered and email goes no where. You can send a certified letter to:

500 108th Ave., Ne 25th Fl.

Bellevue,WA 98004

Also - call your credit card company immediately and dispute the charges. If this is coming out of your bank account you'll have to cancel the account and open a new one. Call and email Intelius with a cancel notification. If you still don't get a response, file a complaint with both the BBB and the Attorney General of your state. Do a Google search on line regarding lawsuits against this company - there have been several filed where Intelius has paid out - proving they are guilty. There are other lawyers actively looking for victims in their particular state to file a class action lawsuit. Research and take action. Don't let them get away with it.

If you can't reach them on the phone # they give you try these 425-974-6101, 425-974-6102, 425-974-6103, etc - you will eventually get a hold of one of their execs.

Naveen Jain their CEO got in trouble with the SEC for miss representations on his previous company Infospace. John Arnold thier EVP of business development was in the Federal Pen for lying to a grand jury about being at a strip club. Their company revenues have been declining (now at around $19.5M) as lawyers are filing class action lawsuits against them and winning. Need I say more.

Intelius_Customer_Support
#344255

It sounds like you have accepted the People Search offer that is advertised on the Intelius website. If you no longer wish to be enrolled in the People Search membership, please call 888-445-2727 Monday to Friday from 5am to 8pm and Saturday from 6am to 4:30pm. We will be more than happy to assist you.

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