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In my case I was looking up information on a phone number. Not only did I not get an information on the caller (but charged regardless), but was also charged a $20 monthly subscription fee. Their services are a bull *** scheme to get your money. DO NOT USE!!!

For anyone that is experiencing a similar situation. You don't need to call customer service to cancel your subscription as stated by Intelius. Just log in to their website, click on manage services and cancel your subscription.

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