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Do not use Intelius for researching people and information. Information is not accurate and they WILL NOT refund your money, even when you have proof...

In researching a number that continually was calling me I used reverse number look up which promised name of person with phone number and place from which number was coming. All information was a scam and incorrect. They would not correct the problem and would not give back their fee.

I believe them to be scamming people out of money knowinly and willingly. Should be a felony, Isnt this also like mail fraud, but internet fraud?

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If you DO NOT get a first AND last name (which is guaranteed) your money will be refunded BUT you have to call them. They will offer you a free replacement report - the reps have to or they could lose their job.

If you get a first and last name but it's incorrect the rep can not refund but may offer a free replacement report.

If that will not suffice let the rep know kindly you are going to dispute the charge with your bank, the Attorney General or the BBB... and folks, those are the magic words.


If you need further assistance with your Intelius account, please call 888-445-2727 Monday to Friday from 5am to 8pm and Saturday from 6am to 4:30pm. We will be more than happy to assist you with your account.

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