Intelius Background Check Reviews and Complaints
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Intelius - !ntelius Opt Out
I followed the Opt Out instructions on the form to the letter. There is a HUGE cliche with the system. I uploaded the Drivers License file EXACTLY as instructed. I saved it as a GIF, JPG, and the only other acceptable file extension. I continued without ANY LUCK to get the system to accept my upload. I tried ALL the browsers, Google Chrome, Safari, and FireFox. I tried from a MAC and a PC computer and I even called the help line and got no answers and the file was never accepted. If there is someone out there at Intel's that can explain why you follow instructions to the LETTER and the file they ask for in the exact format saved in the proper extension will not upload into the box I would SURE LIKE TO KNOW!!!
Review
Service
Intelius Background Check
Reason of review
Damaged or defective
Preferred solution
Opt Out of your system(s) ALL 16 sister/family affiliates and ALL of the sites you own!!!
Tags
Intelius - Even the gender was wrong.
I did a background search today on a developer/contractor/landlord and almost every piece of information was inaccurate, even the gender was wrong. My subject (a male) has a DUI, six open Civil cases in DC Superior Court, has a judgment for fraud over $500,000, has defaulted on several mortgages and several landlord/tenant actions.....none of which appeared in the background report. I clicked on his wife and she was listed as a male. Moreover, they listed none of his properties (he owns at least five in DC) and his home address is wrong. I paid 39.95 for garbage and want my money back. If my credit card has a charge I'll file a claim.
Review
Service
Intelius Background Check
Reason of review
Bad quality
Loss
$40
Preferred solution
Full refund
Intelius gave me outdated email and phone
i was searching my friend's phone and email. looked at yellowpages.com and intelius COUGHT me somehow and provided outdated info and put on a monthly membership that i did not want. when i called they did not refund money. i think they are cheaters!!if they cant have updated phone and email, a fool only can trust them with other services!! i think they are cheaters!!if they cant have updated phone and email, a fool only can trust them with other services!! WHY 80 WORD THESIS ONE HAS TO BE FORCED TO WRITE SIR
2 comments
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Review
Service
Intelius Background Check
Reason of review
Poor customer service
did not get a criminal background check like they advertise. No information was generated when I was the person with the criminal history. I know if I have been arrested or not. Asked for refund and received no refund policy exact form letter from the same fake person...
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Review
Service
Intelius Background Check
Loss
$19
Intelius took my money & gave me no valuable info.
They claimed to have info., they did not have. They charged me &1.95 to give me the name & state, which I knew, or I couldn't have made the search to begin with. There was an additional charge of $4.95, to get a current address & phone no.# they took the money, but provided noone of the information I had requested. They just take your money & run. To top it all off, they provide no way of contacting them,to voice your complait & or, demand a refund. They are just a big fat rip off & need to be stripped of their site & possibly prosecuted!
2 comments
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Review
Service
Intelius Background Check
INTELLIUS IS not not not FREE. They get you to sign up for promotion and then bill you 19.95 every month for "identity" nonsense. Do not be fooled. Do not use your credit card. Do NOT use them - they are SCAM artists in our opinion. do not: give credit card; do not...
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3 comments
When you do business with Intelius read everything carefully. Do not assume you know what you are agreeing to without reading EVERY word and understanding fully. ** The promo...
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Review
Service
Intelius Background Check
Intelius Background sucs vs ARCHIVES RULE
I rang intelius because I had another check I had done through Archives 3 months prior that included; 6 FULL PAGES of information such as; bankruptcy, recreational licenses, employment, 16 previous address w/( phone #, dates occupied) weapon permits, judgements/liens, auto accidents, email addresses, plus your basic relative and DOB, etc.. I used the EXACT person's full name in both searches...Intelius gave me info on 2 people...my guy only had a few addresses, DOB...basically what you get when you do a basic search for someone when you already know that much and simply want to push the "purchase background report" right NEXT to the name you've searched. Intelius gave me a credit for another report...what the *** am I going to do with it...look up Santa Clause and the Easter Bunny? :grin Well at least that makes one smile!!
Review
Service
Intelius Background Check
Loss
$49
Intelius is a HUGE scam
I purchased 2 searches on the evening of October 20. It appeared that BOTH searches were instant searches. It was only after I purchased the 2nd search, did a pop up appear stating it would take 7 - 10 business days to process it. I IMMEDIATELY sent an email through the customer service page on their web site stating I did NOT want this search, as there was no indication prior to purchase that it wasn't an instant search. Several weeks pass, I NEVER received a report, and assumed all was fine. It wasn't until I received my credit card statement did I realize I was charged the $49.95. I called to rectify the situation, and I only got a run around. The rep told me to send a copy of the email I sent. I told her I sent it directly through their site so that wasn't possible. She then put me on hold to "look into it". Once she came on the line, I was told the search was completed so the charge would stand. She NEVER answered my question as to: 1) did she find the email I sent, 2) why hadn't I ever received the report? This company is a SCAM, and buyer BEWARE!!!
Review
Service
Intelius Background Check
Intelius scammed me and then their customer service department did nothing to assist me. I paid $4.95 per report that brought back ZERO results or only showed what was already visible on their site for free. I tried the phone report, SCAM. I tried the address report,...
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12 comments
These guys need a cell reserved in their names. You are charged for something that doesn\'t provide any results. And man do those customer srvice people lie, lie, lie. Don\'t ...
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Review
Service
Intelius Background Check
Loss
$10
Intelius Rip-Off : Incorrect Info & No Refund!
A Google search for a particular individual led to a link to Intellius.com for information about that person. Intellius correctly identified the individual's name, age, and city of residence, then provided another link for additional criminal background information about the individual--which cost $29.95. I clicked on this link to buy the criminal info, entered my credit card information, and received the supposed report of the criminal background information for the person whom Intellius had identified by name, age, and location in the previous screen. However, the information in the Criminal Report was NOT for this individual! It was for someone 20 years younger with a similar name... I called Intellius to report this problem and request a refund. Intellius informed me that I should have entered the person's age on the order screen. I told Intellius that on the order screen there was NO PLACE to enter the person's age; and Intellius itself had already identified the person's age on previous screen... I further explained that Intellius, in accepting the fee, had contracted to give correct information--not incorrect information, and that I was entitled to a refund. The representative refused to give a refund and hung up the phone. BIG RIP-OFF! BIG SCAM! AVOID THIS COMPANY!!!! THEY SHOULD BE SHUT DOWN.
Review
Service
Intelius Background Check
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