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I did a background check with Intelius and they gave me a subscription for $19.95/mo for identity protection! A service I never asked for, never authorized!!! THEY ARE STEALING from consumers! Then they make you wait 20 minutes on hold so they hope you hang up! I am...
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Anonymous
scammed ***sumer

I second the complaint. I asked for a single number reverse lookup and they gave me some unrequested "premiere membership" and when I called up they wouldn't cancel it, they...

Anonymous
bob

did the same thing to me when i realized i called them and they said there was a problem with my credit card i see i was sill charged im going to cancel the credit card and di...

#136435
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These "people searches" are a scam. Next time you want to do one, test them first by putting in a bizarre name and place. If they say they found that person, you know it's a scam. I was looking for a lost relative. I put in the basic info, and their site said they have...
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InteliusCustomer__Support
InteliusCustomer__Support

We would be more than happy to assist you with the specific account and address your concerns. Please contact one of our Customer Care Specialists so that we may work with yo...

Westchase, Florida
#425484
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I signed up for intellius so that I could check clints that come from off the interenet, I have had the service for less than a month and they charge me every week and I have only used it once, they are a scam they are the ones to watch out for not the clients. I...
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InteliusCustomer__Support
InteliusCustomer__Support

We apologize for any confusion arising from the use of our service and would like the opportunity to assist you. Intelius offers a variety of services during the purchase...

#351766
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Short Review on October 25, 2016

Intelius
#943090
1.0
Details
Informatiom is not reliable and is incorrect.
Comment
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Website

I USED INTELIUS JUST ONE TIME AND JUST FOUND OUT THAT WITHOUT MY PERMISSION WITHDRAWING MONEY FROM MY ACCOUNT 19$ EVERY MONTH FOR THE LAST 8 MONTHS. FOR SURE I M NEVER GONNA USE THIS COMPANY AND NEVER ENTER CREDIT CARD INFO IN THEIR SYSTEM.THEY HAVE BEEN WITHDRAWING...
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Anonymous
Joseph ferrero

I swear to god you imtellius support person I sent your company an email requesting a refund for $50 you took from me!!!!!!! I am a poor college kid I can\'t afford this frau...

Anonymous
Same thing

I have the same thing here, they charged me $40 for two years!!! I don\'t know how to get my money back!!!

#321731
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I asked for a $2 or less Intelius service--an address and phone number, stupidly. I had heard they were a rip off company owned by an Indian and didn't stop and check the rip off reports. They now have WITHOUT MY AUTHORIZATION taken my credit card info and signed...
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InteliusCustomer__Support
InteliusCustomer__Support

We apologize for any confusion arising from the use of our service and would like the opportunity to assist you. Intelius offers a variety of promotions during the checko...

#348094
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I went on the Intelius web site to obtain the history of a phone number, 562 304 2105, while investigating foreclosure fraud incorporating a firm of attorneys in Tampa. The charges of INTELIUS are $0.95 which includes a $19.95 per month trial. I chose NOT to take this...
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Anonymous
will not fall for it

You pay for the basic service and it keeps prompting you take offers in order to continue. No thanks I'll keep my money instead of being duped for more.

InteliusCustomer__Support
InteliusCustomer__Support

We would be more than happy assist you with the specific concern. Please contact one of our Customer Support Specialists so that we can work to resolve this matter with you. ...

#364692
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A few weeks ago I purchased info on one telephone number. Just the location, for $.99. Before choosing this I carefully read and it clearly states one time offer. Now I'm beiging debited $19.95. Called the number on the debit statement. Recording for identity...
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Anonymous
Julene

Same thing. I paid for their .99 report and was charged $19.95 in addition for a \"subscription\". I called and was told it was an error, or that I possibly clicked the wron...

InteliusCustomer__Support
InteliusCustomer__Support

We apologize for any confusion arising from the use of our service and would like the opportunity to assist you. Intelius offers a variety of promotions during the checko...

#297387
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For all folks who have charges from Int*intelius Contact your bank, ask to have the charge reversed. File a complaint with the BBB http://www.bbb.org/western-washington/business-reviews/searchers-of-records/intelius-in-bothell-wa-37004787#govtaction WA GA lawsuit:...
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Anonymous
Gene Gharis

I was caught in the scam, too. Thanks for the info on the settlement! I also found the original complaint and read it. Other notes indicated that the first person you talk ...

Anonymous
Lucía

They charged me $19.95 too! I called my bank and they promptly removed the charge but I will definitely file all the complaints possible, this is ridiculous.

#259470
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Hello, To get your money back: 1 – Contact your bank and file a complaint with them FIRST 2 – Contact the BBB and file a complaint against Inteliius https://www.bbb.org/file-a-complaint/ Use the following: Business name: Intelius Location: Bothell, WA 98041 3 – Contact...
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Anonymous
*** intelius

Class action lawsuit. Someone should start it!

Anonymous
capnbill

will not answer phone

#265736
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I used the site to get results on someone who made contact with my family that we had a brief friendship over 40 years ago. They made contact and I wanted to get a general overview of what they had done over the period of time. I paid the $49+ for the report after...
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#267181
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