Contact Information

Intelius Phone Numbers

  • (206) 301-5800
  • (206) 301-5795
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Currently you can call only US numbers.

Corporate Office Address:

1501, 4th Ave
Seattle, WA 98101-1637

Other Info:

You may contact our sales team directly at 1-877-974-1500

Help in Social Networks:

Summary of Intelius Customer Service Calls

00:47 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Intelius to Ask about:

Activation/ Cancellation Question:

  • “Cancel”
  • “Cancel membership didn’t go through” , Review # 1549241
  • “Cancel membership”

Payments and Charges Question:

  • “Billing problem”
  • “Payment”
  • “Calling about recurring charge on my debit card in which was supposed to be cancelled a while back”

Account Question:

  • “Took my money after ending account”
  • “I cant login”

Request for Information Question:

  • “Question on service”
  • “Questions on criminal and normal background check”

Refund Question:

  • “Refund”

Other Question:

  • “Information about the program”
  • “Opt out” , Review # 1530622
  • “About records”

Intelius Rating Stats

1.3 out of 5 stars
based on 34 reviews
See all 474 reviews

Rating trend


Top Intelius Services

Background Check, Membership, Free Trial

Top Intelius Products


Intelius Pros and Cons

Pros: I thought was a good deal for one time use, Good customer service

Cons: Data is inaccurate, Bad customer service, More id proof to opt-out, Inability to opt out, Forced compromise of identity

Related Companies

PeopleConnect, Classmates


At the present time Intelius is a leading information commerce company. The company offers its services throughout the United States and many other countries of the world. Intelius provides its customers with predictive intelligence solutions. The company collects, interprets and delivers information to consumers and businesses via the Internet. For this purpose the company employs screening, monitoring, list and research tools and techniques. Intelius offers almost all the possible services in the field from list management and basic people search to HR background checks. Identity theft protection products are also one of the key offers at the company. Intelius is one of 100 top commerce online sites.

Intelius reviews and complaints

Intelius is ranked 24 out of 74 in Background and People Search category

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Number of Calls

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