Intelius Phone Numbers and Emails

  • (206) 301-5800
  • (206) 301-5795

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Intelius Contact Information

Intelius Website:

Intelius Online Chat:

Corporate Office Address:

1501, 4th Ave
Seattle, WA 98101-1637

Other Info (opening hours):

You may contact our sales team directly at 1-877-974-1500

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Intelius Rating Based on 50 Reviews

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Product or Service Quality
Exchange, Refund and Cancellation Policy

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Summary of Intelius Customer Service Calls

01:10 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Intelius Customer Service?

Activation/ Cancellation Question:

  • “Cancel the memberahip”
  • “Cancellation”
  • “Cancel membership didn’t go through”

Payments and Charges Question:

  • “Unauthorized charges on my credit card”
  • “My payment is declined”
  • “Charges”

Account Question:

  • “Can not log on to account”
  • “I can't find my login name or password”
  • “Took my money after ending account”

Refund Question:

  • “Refund last two charges please”
  • “Refund”

Request for Information Question:

  • “Inquiry”
  • “Question about account”
  • “Question on service”

Staff Question:

  • “Technical Service with my account”

Product/ Service Question:

  • “Shocked to find can no longer access on app. I tried to use safari as recommended but doesn't work. M”
  • “Membership”
  • “The numbers u gave on the info on Robert long r not working numbers they r wrong”

Website/ Application Question:

  • “Website Not wirking”
  • “I only wanted one report but the way your website is set up you make people get memberships. Then I can’t sign in it says my password is wrong I know that’s not true. Then I don’t get a link to do a new password so I can’login. This system is”

Cards Question:

  • “I never authorized you to take 29.95 off my card everytime i would deactive my account it would say i have an active membership and would not allow me to deactive it i want my money back and my account deactivated”

Other Question:

  • “Background check”
  • “I can't sign up. It says someone else is using this email ???”
  • “Having problems upgrading to premium”


Top Intelius Services

Background Check, Membership, Public Record

Top Intelius Products


Intelius Pros and Cons

Pros: I thought was a good deal for one time use, Helps identify people, Good customer service, To use to look someone up if you have certain information, Have a bulk of info

Cons: Everything about it and stealing money makes it worse, Forced compromise of identity, Data is inaccurate, Being ripped off, Customer service

Related Companies

PeopleConnect, Classmates


At the present time Intelius is a leading information commerce company. The company offers its services throughout the United States and many other countries of the world. Intelius provides its customers with predictive intelligence solutions. The company collects, interprets and delivers information to consumers and businesses via the Internet. For this purpose the company employs screening, monitoring, list and research tools and techniques. Intelius offers almost all the possible services in the field from list management and basic people search to HR background checks. Identity theft protection products are also one of the key offers at the company. Intelius is one of 100 top commerce online sites.

Intelius reviews and complaints

Intelius is ranked 25 out of 81 in Background and People Search category

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