Intelius Reviews

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You are sending me someone I do not want contact with.

I asked from another company and I got a report on that person. I asked the other company to stop it and they did. Now you are sending it and I want it. The person's name and I want it removed. report. The person's name is Regina Edelman and she lives in Delray Beach, FL and is 83 years old. PLEASE REMOVE THIS IMMEDIATELY. Thank you.I doI
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ID
#2532863 Review #2532863 is a subjective opinion of poster.
Location
Delray Beach, Florida
New Reviewer

Did not receive a report I paid for

1.0
Did not receive report. Paid $23.00 for a report concerning a personal friend I need to contact, I have paid the fees involved and so far I have not received any report or any communication from Intellus. I have written three letters inquiring about my report, but thus far I have received no answer. I sent a letter to Intellus asking about the report. There has been no answer from Intellus thus far. I followed that with two more letters asking the location and disposition of my repoort. I have not received from Intellus to date. w

User's recommendation: Avoid using this coppmpany.

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ID
#2529265 Review #2529265 is a subjective opinion of poster.
Cons
  • I need the report to contact my friend
  • Cannot get ahold of customer service
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

PISSED

2.3
Says they are closed and to call during normal business hours of 8-4 (its currently 11:41 am)!!! Never received confirmation of my purchase and cannot access my paid subscription!

User's recommendation: Do Not Spend Money With This Company.

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ID
#2497403 Review #2497403 is a subjective opinion of poster.
Product
Intelius Subscription
Pros
  • Helps identify people
  • To use to look someone up if you have certain information
Cons
  • Cannot get ahold of customer service
  • Data is inaccurate
  • Being ripped off
Loss
$30
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer Junior Reviewer

Deceptive Business Practices!

1.0
This company does not deliver what is advertised. I ordered a background check and was charged $24.86 a month. I used this service one time to do a background check and then immediately canceled because what was offered to me from the background check was information I could have obtained myself from a simple google search. The website kept trying to get me to pay for an upgraded subscription to receive more information! This is a total scam and Im very upset! Ive emailed this company requesting a refund with no response.

User's recommendation: I do not recommend! Use google it’s more efficient and it’s free!

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ID
#2470397 Review #2470397 is a subjective opinion of poster.
Service
Intelius Public Record
Cons
  • Useless information
  • Scam
  • Deceptive business practices
Loss
$25
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer Junior Reviewer

Deceptive Business Practices

1.0
I signed up for a background check and was charged $24.95. I did one background check and the information it provided was only basic information I could have obtained myself from a simple google search. Their website kept prompting me to upgrade for an additional monthly fee!! For 24.95 a month I should have received everything. This is such a scam. I have emailed requesting my money back since I did not benefit nor utilize these services and canceled immediately after signing up. I have not been refunded nor have I received a response back!

User's recommendation: I don’t recommend using this site. Google is more efficient and is free!

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ID
#2470395 Review #2470395 is a subjective opinion of poster.
Location
Smyrna, Georgia
New Reviewer

What a racket

1.0
Ask to cancel still getting billed. Phone wait is over the top. What does it take to get in touch with these people and get them to stop billing and cancel.

User's recommendation: NO NO NO.

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ID
#2458919 Review #2458919 is a subjective opinion of poster.
Preferred solution
Stop billing my card and cancel as requested

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Verified Reviewer New Reviewer

Cannot Log In To Site

Numerous attempts to log in and continue to receive error message that "something is wrong" and to "try again". This has been happening for 6 days now.
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ID
#2458918 Review #2458918 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

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Verified Reviewer New Reviewer

Cancel the memberahip

I was changed $29.95 which I did not authorize and I want my account closed and my back in my bank account
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ID
#2409268 Review #2409268 is a subjective opinion of poster.
Service
Intelius Background Check
Pros
  • I thought was a good deal for one time use
Cons
  • Absolutely poor
Loss
$30
Preferred solution
Full refund

Resolved

Intelius resolved the issue and refunded my $29.95.

User's recommendation: Make sure you cancel within the 7day period or you will be auto billed.

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ID
#2375223 Review #2375223 is a subjective opinion of poster.
New Reviewer

Continue to be Ripped Off in the Time of Pandemic

1.1
I am unable to cancel my membership and your instructions to cancel are non-existant. This used to be a legitimatany as I have used off and on for over 10 years and now I can't get you to stop deducting money from my account. I am going to report the Consumer Financial Bureau and Federal Trade Commission.

User's recommendation: Do Not Join Sign Up or Use.

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ID
#2352626 Review #2352626 is a subjective opinion of poster.
Product
Rip Off Report Website
Pros
  • To use to look someone up if you have certain information
Cons
  • Everything about it and stealing money makes it worse
Loss
$90
Preferred solution
Cancel my membership

I can't access my account

my member id 15165**** please i can't access my account again and i find it difficult to even change password
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ID
#2345764 Review #2345764 is a subjective opinion of poster.
Location
Lagos, Lagos

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Cancel

3.8
As of today October 30, 2020, I am canceling business with "PCH*Intelius 888-24* 888-*407714 WA 98101 USA". You have billed me September 15, 2020 for $4.25 and $12.17. You billed me again for $24.35 on October 15, 2020. I thought I only authorized a one time billing. The term "Order or Contract ID" did not show up on the Login information, so for that information I put Site ID Image -:a purple flower - Site ID Phrase - color me Purple flower. Activation Code is - Q495quy9l. Eleura Finley

User's recommendation: This is a good way to find an old friend or an family member.

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ID
#2258913 Review #2258913 is a subjective opinion of poster.
Location
Louisville, Ohio

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Verified Reviewer New Reviewer

Took my money after ending account

Update by user Nov 28, 2020

Theyve taken money out of my account AGAIN!!!!!

Original review posted by user Oct 29, 2020
I ended my account over a month ago and they have tried to take money out of it every week and yesterday it was taken out and now my account is overdrawn and I have to pay an extra $35 on top of the $30 they took out after I ended my account

User's recommendation: Don't they'll steal your money even when you don't have an account with them.

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ID
#2253578 Review #2253578 is a subjective opinion of poster.
Service
Intelius Free Trial
Pros
  • I thought was a good deal for one time use
Cons
  • Tricked
  • Being ripped off
  • Everything about it and stealing money makes it worse
Loss
$120
Preferred solution
Full refund
New Reviewer

Deeply Concerned about incorrect information

1.5
I looked up my own record and found my full legal name for correct age, correct current town, my previous towns of residence BUT one town I have never heard of in a state I never lived in and many relatives I do not have. How do I correct this information to delink the false info tied to the resident of the state I never lived in? It may be identity fraud.

User's recommendation: I think we need a national USA 411 listing with only name, address, and phone number because this info is wrong.

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ID
#2252391 Review #2252391 is a subjective opinion of poster.
Service
Intelius Public Record
Cons
  • Data is inaccurate
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Unauthorized charges on my credit card

My phone was stolen and I have charges on my credit card that I never authorized. 9/7/2020 $4.25 9/15/2020 $31.93 I would like a full refund regarding these charges as soon as possible.
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ID
#2235984 Review #2235984 is a subjective opinion of poster.
Loss
$37
Preferred solution
Full refund