Intelius Reviews and Complaints
Add to comparison
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Is this your company?
0
ISSUES RESOLVED
474
TOTAL REVIEWS
$19.1K
CLAIMED LOSSES
$120
AVG LOSS
70.8K
PAGE VIEWS
What's your story with this company?
Ask a Question About Intelius
Cons
- Data is inaccurate
- Bad customer service
- More id proof to opt-out
Pros
- I thought was a good deal for one time use
- Good customer service
Latest review first
- Latest review first
- Most helpful reviews first
State:
Show
City:
Show
Product:
Show
I am a senior and believe I have been used for several years by your company. I was trying to wipe out of lot of stuff on my computer and came upon a long list of emails for Intelius . All of them seem to have been taking money out of my capital accounts. I have not...
View full review
Review
Was considering using Intelius to run background checks on future employees for my company. Doing due diligence before signing up for the long term, I ran a background check on myself to check on their accuracy. Found over 50% of the information they provided on me to...
View full review
Review
Service
Reason of review
Bad quality
Loss
$39
Preferred solution
Full refund
Intelius in Elk River, Minnesota - Wrong party living at my address. Not even relative of that
No don’t know where she lives
Review
Intelius - Important information missing
When you didn't provide the full telephone number, a Google search revealed an obituary for my friend, unfortunately. Intellius did a good job otherwise. Am very grateful for that.
Review
Intelius - Crooks
I paid .99 and made sure not to sign up for the membership. I cancelled it. I'm still being charged. I am severely disabled and they are stealing from me. I'm always so taken advantage of and have a hard enough time in life just trying to stay alive from my illness I don't need to be dealing with scammers and crooks.
Review
Service
Reason of review
Return, Exchange or Cancellation Policy
I paid $0.99 for a report on someone, 2 weeks later (yesteday), i noticed $29.95 was charged to my bank account for a Plus Membership I never wanted. That closed my bank account not to mention deprived me of the only money I had. Called to cancel ghe membership....
View full review
1 comment
Keep waiting or forget it. They count on you not noticing the part about signing up for regular service after the cheapie trial. Your call to cancel is inadequate - compose an...
Review
Service
Reason of review
Pricing issue
I went Intelius because they were highly recommened from another web sight that rated back ground check companies. I didn't realize at the time the website recieved "compensation" from intelius. Everyone I searched had wrong information attached to them. I even have...
View full review
Review
Service
Intelius - Put me down as older not happy
Put me down as older, not happy
Review
Reason of review
Poor customer service
Intelius - Unwanted charges
I have received several charges now even after I cancelled with them. Horrible.
Review
Service
I wanted to get the current address of a relative with whom I lost contact. For 95 cents, it sounded like a good deal, but it's a trick. Although I read all the screens carefully, I found myself signed up for a monthly membership at almost $30 that I didn't want....
View full review
Review
Reason of review
Not as described/ advertised
Loss
$30
Preferred solution
Full refund
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
I hope you sent the same letter (minus a few irrelevant details) to the company and served it via Certified Mail Return Receipt Requested. This is simply a forum for unhappy p...