Never showed me anything, about the daughter I have been looking for, ended up using a different website so you got 25 dollar payment for not doing anything

I paid for the Intelius to find my daughter, Every time I tried to it kept saying error I lost 25 dollar because I ended up paying for a website that actually worked and found her, I should definitely get my money back, I tried contacting Intelius, but they never responded to my messages. They need to give me a full refund

User's recommendation: Don't use them worst company ever.

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ID
#3420060 Review #3420060 is a subjective opinion of poster.
Location
Dallas, Texas

Cancel subscription and refund my money

MHello this subscription has been taking 30 dollars out of my account for over 3 months. I always wondered what was taking money out of my account. I google it and just found out what this is . Please give me my money back I have been using this account. If I didnt have time today they would of been taking more money out. PLEASE DONT CHARGE ME FOR THIS MONTH IM NOT USING THIS ACCOUNT

User's recommendation: Make sure they don’t steal your money when your not using this account.

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ID
#3408520 Review #3408520 is a subjective opinion of poster.
Location
Andover, Minnesota

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Verified Reviewer
New Reviewer

Account Locked for No Reason, No Explanation ...

Dear Intelius, Why is my account locked, with no reason or explanation given, and what do I need to do to restore it, you give me no notice or options, and I paid for my first five day trial, including two extra items. Thanks,

User's recommendation: Don't Lock Paid Accounts without Notification.

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ID
#3366938 Review #3366938 is a subjective opinion of poster.
Location
Ashburn, Virginia
Loss
$8
Preferred solution
My account unlocked or an immediate full refund.

I want to cancel

Intelius - I want to cancel
They charged my card 4 times in one day and I had already sent them a message that i wanted to cancel

User's recommendation: Don't trust nothing on the internet.

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ID
#3359129 Review #3359129 is a subjective opinion of poster.
Location
Dallas, Texas

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Verified Reviewer
New Reviewer

Poor response to inquiry

Intelius - Poor response to inquiry
Situation was somewhat resolved today. Associate was very helpful. Ive been charged for ten years every month on an account I never use that is on auto pay. Emails sent to my wife and deleted. She suffers from BPD and is not able to deal with financial issues.

User's recommendation: Do not use this company.

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ID
#3357757 Review #3357757 is a subjective opinion of poster.
Location
Middleton, Wisconsin
Pros
  • Very difficult to communicate with
Cons
  • Cannot get ahold of customer service
Loss
$2000
Preferred solution
More refund

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Verified Reviewer
New Reviewer

Company will not cancel or refund services never ever used

Intelius - Company will not cancel or refund services never ever used
One month ago I called intellius. I did not realize that I began the service using a card I never use. Intellius told me to call my card company in order to stop the payments. Card company told me to call intellius. I have probably paid about $1000 for something I never used. I realize that is on me but I cannot give the company a recommendation.

User's recommendation: Do not ever use this company!

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ID
#3357674 Review #3357674 is a subjective opinion of poster.
Location
Green Bay, Wisconsin
Loss
$1
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

I want to cancel my account

They charged me 4 times and I didn't even have it for the the 5 free day trial so I cancelled it the first day Angry

User's recommendation: I wouldn't recommend it.

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ID
#3357457 Review #3357457 is a subjective opinion of poster.
Location
Dallas, Texas
Preferred solution
Let the company propose a solution
New Reviewer

Cancelation

I want you to cancel my suscription. Order was a mistake and it also said cancel any time. I'm calling my credit card
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ID
#3355033 Review #3355033 is a subjective opinion of poster.
Cons
  • Fraudulent charges on my credit card
  • Inability to opt out
Loss
$6
Preferred solution
Full refund
New Reviewer

It doesn't show a report

Marcy Bell bellmarcy4261@***.com, I wasted 25 dollars for nothing every time I try to open report it says error, I was trying to find my daughter, I live on a fixed income, For me to spend 25 dollars on this that doesn't even work, and a full refund should be given, it's not right to keep my money and not get any kind of information.

User's recommendation: I wouldn't recommend to anyone.

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ID
#3349128 Review #3349128 is a subjective opinion of poster.
Location
Dallas, Texas
Loss
$25
Preferred solution
Full refund

Intellius stold my money without authorization

I was searching for someone and tried to input my Visa card information, and instead of it costing $1, they took $29.99 without me wanting anything

User's recommendation: No, old information.

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ID
#3318508 Review #3318508 is a subjective opinion of poster.
Location
Pasco, Washington
New Reviewer

Dispute transaction

I was charged the times for one thing And it was only supposed to charge 95 cents false advertisement
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ID
#3303901 Review #3303901 is a subjective opinion of poster.
Location
Canton, Georgia
Pros
  • I thought was a good deal for one time use
Cons
  • Being ripped off
Loss
$10
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Fraud

I subscribed July 15 2021i was told I could cancel any time.After completing my search I cancelled immediately. Through the company.i thought that was it.Till my New year audit.For 6 months $24.99 has been taken from my account without my knowledge. If it was a decent company my monies will be refunded immediately but as its a huge scam who knows

User's recommendation: Don't do it...they take your money you can't cancel.

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1 comment
#2115583

Pay more attention to your accounts. Also learn how to cancel properly; i.e.

in writing served via Certified Mail Return Receipt Requested.

Do so a minimum of 30 days prior to the onset of the next billing period. So far, this appears to be your own fault.

ID
#3249408 Review #3249408 is a subjective opinion of poster.
Loss
$150
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Got no report paid 5 dollars

I didnt pay 5 dollars to get no report i want my one report or i will take action what your doing is illegal

User's recommendation: Dont do it didnt reply to Me either.

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2 comments
#2115584

"Action"? Over $5? It will cost you 30x that just to file your complaint in small claims court....nobody likes to lose money but this likely won't bankrupt you and you learned a cheap lesson.

#2115602
@PissedConsumer2115584

No you need to learn shut your mouth i can easily get my money back

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ID
#3247862 Review #3247862 is a subjective opinion of poster.
Location
Chicago, Illinois

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Verified Reviewer
New Reviewer

Not notified of report ended my subscription

They wanted more money for the report im entitled to i will be taking action this is illegal!!! They need to learn a lesson and we need to teach them we are the consumer and they work for us!!!! Corporations are not people they do not have rights its disgusting america gives them rights!!!!!!!! Not taking this ***

User's recommendation: Don’t use them make them go out of business.

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2 comments
#2115585

Suggestion : Have a competent person compose your complaint. Your grammar and syntax are horrible.

Don't include "we" in your issue; "we" have nothing to do with it. It is YOU vs THEM.

#2115605
@PissedConsumer2115585

Shut your mouth punk keyboard warrior your not really tougb

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ID
#3239985 Review #3239985 is a subjective opinion of poster.
Location
Chicago, Illinois
Pros
  • Search numbers and people
Loss
$5
Preferred solution
Deliver product or service ordered

I found a second amount that was taken off my card

I was looking through my card transactions i have found were you too $14.82 off my card with the last four digits of 8463 on November 4th, of 2021 would like that refunded back on my card with the $29.63 Thanks Carla Turner

User's recommendation: I would recommend this site for anyone who is needing to do a back ground check.

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ID
#3236342 Review #3236342 is a subjective opinion of poster.
Location
Montrose, Colorado