Not resolved

I just had one time need for looking up a phone number, so I used Intelius that promises you to find all kinds of info. associated with the phone number.

They have two choices, one charges $4.99, the other is $19.95. Since I just need it once, I chose the $4.99. After my search, the promised info. was not there!

It just told me where the area is, which I can find out for any phone number for free! Then the worse thing is, they started charing me monthly $19.95, which I found out 2 months later through my credit card statement, so they just enrolled me as a member! I called the custom service and was told i have an active membership and the charges were not reversible! Luckily I noticed it or else I'd be paying them regularly every month!

It's just ridiculous, and Intelius website is very sneaky, so be extremely careful if you have to use their service.

I'll never use Intelius again, it sucks!! I'm sure there are other honest search companies than Intelius.

Monetary Loss: $40.

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