Not resolved

We needed a background check on a family member to verify some info. The price I was "quoted" $39.95.

Price charged to my card, $49.95. The report did not give me info I was told I was going to receive. Some of the info was incorrect and some was missing. I have requested a full refund in which I was denied but wrote back that I will get the BBB involved.

I want a full refund and nothing ever to do with this company again. I want all my info removed from their database. They are awful.

Want to charge you smaller increments of money for additional portions of the report that were initially supposedly included. No thank you.

Product or Service Mentioned: Intelius Background Check.

Reason of review: Not as described.

Monetary Loss: $50.

Preferred solution: Full refund.

I didn't like: Absolutely poor.

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