Intelius Reviews and Complaints
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0
ISSUES RESOLVED
474
TOTAL REVIEWS
$19.1K
CLAIMED LOSSES
$120
AVG LOSS
70.8K
PAGE VIEWS
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Cons
- Data is inaccurate
- Bad customer service
- More id proof to opt-out
Pros
- I thought was a good deal for one time use
- Good customer service
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- Latest review first
- Most helpful reviews first
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Intelius - Incorrect Information Review
All of my information is incorrect, including my name, address, employment and especially relative info. There is only one accurate piece of data..my age..lol
1 comment
Review
Intelius in Shawnee, Oklahoma - I thought i was going to be billed one time
I got to looking and I am actually going to be billed every month at a higher amount than what I paid! I do not want that! please cancel my account now. 9-9-2014. I also do not like my credit card being used that often. I tried to remove the program myself and I could not. not only do I want to cancel my account I also want the program removed from my computer! I was deliberately tricked in buying the program. I was purposely made to believe that I had to pay $4.95 as a one time deal. also for security reasons I want it canceled. thank you.
1 comment
Review
Reason of review
Not as described/ advertised
Loss
$5
Preferred solution
Full refund
After going through the previously mention scam involving the web site that signs you up whether you want it or not and charging you after cancelling I received an e-mail asking me to do a survey on their customer service. Their actions indicate that they are under...
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1 comment
We apologize for any confusion arising from the use of our service and would like the opportunity to assist you. Intelius offers a variety of services during the purchase pro...
Review
Reason of review
Actual Fraud
Loss
$8
Intelius in Fountain Hills, Arizona - Profile inaccurate
Check my profile and found myself listed in wrong town with deceased relative still being shown. Relative died two years ago and I moved a year ago and public records were all updated after my move. Notified Intellius and they said they have no control over public records. Said fix was to opt out of Intellius. They don't fix their problems and should not be relied upon. When you point out a discrepancy in a sites record pertaining to your records I would assume that they would check out the information you give them; instead they say it is not their responsibility and the only fix would be for me to submit personal information to them so they can block my information from their site. How is it that they know that the personal information that I am submitting is correct if their information pertaining to myself is incorrect?
3 comments
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Review
Intelius - Debt Collection Review from Rockwall, Texas
My information is associated with another who has debt collectors after her. I frequently receive harassing phone calls from these collectors. I want my information corrected and separated from this woman.
1 comment
Review
INTELIUS ARE THIEVES!
I got a email from Intellius telling me there were things posted about me that would shock me. I paid $1.99 for my report Nothing iincriminating but a lot of wrong iinfo. Then my credit card charged $99.00. After calling them every name under the sun they offered me a 50.00 refund. Keep the money because this is only one of many many reviews about this thieving, lying company I will write.They said I did not read the fine print. I was pissed that they just took me for $1.99. LOST my internet connection because of my lousy cable provider AT&T.There was a pending charge which I asked my bank to dispute 6 days later when I got internet back they had put the $99.00 charge through.
4 comments
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Review
Loss
$99
Intelius in San Diego, California - SIGNED UP FOR A .95 REPORT AND GOT SCAMMED
I just clicked to buy a $0.95 report I then got congratulated on becoming a premier member at $19.95 per month with a note that I could cancel and only be charged $7.95 for the current month. How freaking nice is that??? I also looked at my purchases and found I had been charged twice for the .95 report. Beware of Intelius - they are a bunch of intellegent *** men. Don't make the first click on their web site. xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx xxx
2 comments
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Review
Loss
$9
Overcharge Review
A freaking scam!!! I ordered a $3.95 report but when I checked my card they charged me $24.95 for a report before the free trial was up. Then when I tried to search for them online to cancel I couldn't even relocate them online. If u come across this site do not get caught up...click the x and keep it moving
Review
Intelius - These bastards are a bunch of crooks.
At some point I might have run a background check using this service and they have been charging me $20/month since then. The description of the service is super vague and have been mistaken the monthly charge on my credit card for a different recurring monthly charge. They have now charged me hundreds of dollars for running a single background check. Someone should be doing a background check on this company and shutting it down. filler text. filler text. filler text. filler text. filler text. filler text. filler text. filler text. filler text. filler text. filler text. filler text. filler text. filler text. filler text. filler text. filler text. filler text. filler text. filler text. filler text. filler text. filler text. filler text.
3 comments
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Review
Loss
$250
When I checked on a friend, nothing came up. So I wondered if it was like that for myself. When I saw my relatives were unknown to me, except an ex husband and that I never lived in NM. I wanted to make efforts to fix this immediately. This happened within the past...
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1 comment
We apologize for any inconvenience arising from the use of our service and would like the opportunity to assist you. Intelius solely collects and compiles the public records ...
Review
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