Intelius Reviews

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Update by user Mar 06, 2018

AFTER I had purchased the basic report on Intelius, they sent an email stating: ================================Intelius Premier Plus Billing Date: 4/6/2018 $29.95/moplus tax if applicableYou will only be charged a $7.95 one-time fee if you cancel your membership and...

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1 comment
#1612913

i also got charged more when trying the 95 cent offer

ID
#1203986 Review #1203986 is a subjective opinion of poster.
Service
Intelius Background Check
Reason of review
Pricing issue
Loss
$15
Preferred solution
Price reduction
I paid $49.95 for a "Background Report" with a $27.90 "add-on" of "Current Phone and Address Check, Federal & Nationwide County Criminal Check" for a total of $77.85 My first yellow flags were a bait and switch offer with hidden attempts at upselling. For instance, the...
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ID
#1199310 Review #1199310 is a subjective opinion of poster.
Service
Intelius Background Check
Reason of review
Not as described/ advertised

Wrong info on your website.

This is not a review but a correction request. There is no one by name Tiomthy Dada related to any Dada in Alabama. Adjust your information accordingly. Neither do we have a Timothy in the family. You can correct it or not. I dont care.
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ID
#1185201 Review #1185201 is a subjective opinion of poster.
Service
Intelius Public Record
Reason of review
Not as described/ advertised
New Reviewer

Tried their free 7 day service and it was really bad. so i cancelled it

i cancelled it and they stole after i cancelled it 29.95 from me with out my permission, thats days after i cancelled it. they need to be punished. hope they get kicked out of the business after they repay back all they stole from the consumer. cant believe with all the tec we the people have they would try something like this. hope they crash and burn like the *** they are. {{REDACTED}}. gues they dont know what cancelled is {{REDACTED}}
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ID
#1178285 Review #1178285 is a subjective opinion of poster.
Service
Intelius Free Trial
Cons
  • Everything about it and stealing money makes it worse
Reason of review
Bad quality
Loss
$30
Preferred solution
Full refund

Intelius removed money from my bank account without my explicit knowledge or permission.

· Intelius removed money from my bank account without my explicit knowledge or permission. · There were absolutely no service or product rendered in exchange for the money Intelius removed from my account. · After contacting Intelius several time to explain the details, Intelius Terms of Service would NOT return the money even though NO services were rendered. · I made a small one time service purchase. Intelius states that a clause during checkout entitled them to continue to bill for NO additional request for service. · The clause was not prevalent (hidden) because I was careful not to agree to or did I want any service contract throughout the initial purchase. · Most companies, with a reasonable business model, would consider this overlooked mistake grounds for a full refund. · Intelius has chosen to take the low road of hidden fees and contracts with a policy of not returning money for NO SERVICE RENDERED.
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ID
#1155681 Review #1155681 is a subjective opinion of poster.
Service
Intelius Background Check
Reason of review
Return, Exchange or Cancellation Policy
Loss
$30
Preferred solution
Full refund

Hidden charges

They offer you a one time special rate of $.95, and if you accept it get charged for $29.95 a month! No confirmation NOTHING! Dam Pay Pal goes along with it! I Authorized a $0.95 fee for a one time look up! That Cost me $60.85 in fees Damm Rip off! And pay pal let them! Within 30 days they charged me twice for a monthly fee they say you agreed to! I asked for a copy, NEVER provided me one! Dirty tricks !!! They wouldn't even cancel the time remaining and refund the amount, greedy bastards! Dont use them, they are a rip off site ! Be Ware BE WARE!
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ID
#1153876 Review #1153876 is a subjective opinion of poster.
Pros
  • I thought was a good deal for one time use
Cons
  • Being ripped off

Not possible to remove my data from Intelius

I looked myself up on Intelius and then went to their opt-out page http://telco.intelius.com/optout.php . No matter how I enter the data (by address or by phone), I get the response: "Your search criteria doesn't match our records. Your removal request cannot be processed. The information provided does not match a listing on directory White Pages. Please double check the information provided below is correct and matches the listing you wish to remove." Since I used the information they show about me, this is clearly not the case. The only alternative is to email them, and I don't trust them not to abuse my email address.
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ID
#1138710 Review #1138710 is a subjective opinion of poster.
Service
Intelius Background Check
Cons
  • Inability to opt out
Reason of review
Unable to opt out
Company has NO email address Employees have emails for Intellus yet Intellus has NONE. I signed up in September 2017 & renewed in October 2017 printed up & copied names addresses on seperate piece of paper people & addresses & phone numbers I put in came up NO RECORD...
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1 comment
#1392468

Why don't you try peepfind.com? It is free and it doesn't cost a cent. Prob is they don't have all the reverse searches, but if you willing to spend a few minutes and know the name and surname and state, you will get the same info there free, without all this crap.

ID
#1126322 Review #1126322 is a subjective opinion of poster.

Absolutely misleading

We needed a background check on a family member to verify some info. The price I was "quoted" $39.95. Price charged to my card, $49.95. The report did not give me info I was told I was going to receive. Some of the info was incorrect and some was missing. I have requested a full refund in which I was denied but wrote back that I will get the BBB involved. I want a full refund and nothing ever to do with this company again. I want all my info removed from their database. They are awful. Want to charge you smaller increments of money for additional portions of the report that were initially supposedly included. No thank you.
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ID
#1097585 Review #1097585 is a subjective opinion of poster.
Service
Intelius Background Check
Cons
  • Absolutely poor
Reason of review
Not as described/ advertised
Loss
$50
Preferred solution
Full refund

Demanding I send my ID to remove my info

They are demanding I send my ID and personal identifying information to verify who I am so this 3rd party company whom I have never authorized to compile and share my information will remove it. This REEKS of scam and further ID theft potential. They have listed several pieces of information that could be used to compromise my identity and expect me to do so even further to get them to cease and desist. I will be filing a complaint with the AG's office, BBB and any other applicable organization. This type of indiscriminate information vomiting needs to stop. It is putting the American Public at international risk for loss.
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ID
#1074306 Review #1074306 is a subjective opinion of poster.
Cons
  • Forced compromise of identity
Reason of review
compromising my identity
Preferred solution
Remove my information completely.

Scammers

Intelius is no better than the phone scammers in India. Today I received a charge from Intelius for a membership I never agreed to. I was able to get my bank to remove the pending charge, change my card number and block future charges from Intelius. If I could sue them for the emotional and physical duress, and the time it has robbed me, I would. The company offers a cheap one-time phone number search and then puts you on an automatic membership. If you cancel within minutes of finding out, they still take money out of your account. Something needs to be done about them, especially since they hurt so many low income people.
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ID
#1039467 Review #1039467 is a subjective opinion of poster.
Service
Intelius Membership
Cons
  • Being charged every month for service i cancelled
Reason of review
Charging my account for membership I cancelled
Loss
$5000
Preferred solution
Close down the company and refund people ten times their losses. Don't allow the company to work ever again.

!ntelius Opt Out

I followed the Opt Out instructions on the form to the letter. There is a HUGE cliche with the system. I uploaded the Drivers License file EXACTLY as instructed. I saved it as a GIF, JPG, and the only other acceptable file extension. I continued without ANY LUCK to get the system to accept my upload. I tried ALL the browsers, Google Chrome, Safari, and FireFox. I tried from a MAC and a PC computer and I even called the help line and got no answers and the file was never accepted. If there is someone out there at Intel's that can explain why you follow instructions to the LETTER and the file they ask for in the exact format saved in the proper extension will not upload into the box I would SURE LIKE TO KNOW!!!
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ID
#1000730 Review #1000730 is a subjective opinion of poster.
Service
Intelius Background Check
Reason of review
Damaged or defective
Preferred solution
Opt Out of your system(s) ALL 16 sister/family affiliates and ALL of the sites you own!!!

Scam

I am very disappointed at Intelius, they have a sale for $0.95 and I ended up paying $7.95. Bogus report and a scam. DO NOT FALL FOR THIS TRAP. They automatically sign you up for a so call premier monthly services if you do cannel within 7 days, you will end up paying $30 monthly. Please read the fine print so you do not end up like me!!! People should be able to make one search without having to pay a future. I do not mind paying for value, but the information provided by Intelius is totally bogus because I was able to find that same information online without having to pay a future. It is a disgrace that a company like intelius is allowed to take advantage of ordinary people in this manner. I would have gladly paid the amount asked if the information provided was worthwhile.
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ID
#995882 Review #995882 is a subjective opinion of poster.
Location
Elk River, Minnesota
Product
Intelius Subscription
Reason of review
Bad quality
Loss
$7
Preferred solution
Price reduction

Intelius Subscription Review

Companies like this are the lowest *** on Earth. They try to trick you into paying this monthly subscription when you never authorized it. We should call them every 5 minutes for the rest of their worthless lives and let them know what lowlifes they are (as if they didn't know already.)
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ID
#973498 Review #973498 is a subjective opinion of poster.
Product
Intelius Subscription
Reason of review
Bad quality

Short Review on October 25, 2016

Informatiom is not reliable and is incorrect.
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ID
#943090 Review #943090 is a subjective opinion of poster.
Location
Clearwater, Florida
Reason of review
Bad quality