Intelius Reviews and Complaints
Add to comparison
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Is this your company?
0
ISSUES RESOLVED
474
TOTAL REVIEWS
$19.1K
CLAIMED LOSSES
$120
AVG LOSS
70.8K
PAGE VIEWS
What's your story with this company?
Ask a Question About Intelius
Cons
- Data is inaccurate
- Bad customer service
- More id proof to opt-out
Pros
- I thought was a good deal for one time use
- Good customer service
Latest review first
- Latest review first
- Most helpful reviews first
State:
Show
City:
Show
Product:
Show
Intelius gave me outdated email and phone
i was searching my friend's phone and email. looked at yellowpages.com and intelius COUGHT me somehow and provided outdated info and put on a monthly membership that i did not want. when i called they did not refund money. i think they are cheaters!!if they cant have updated phone and email, a fool only can trust them with other services!! i think they are cheaters!!if they cant have updated phone and email, a fool only can trust them with other services!! WHY 80 WORD THESIS ONE HAS TO BE FORCED TO WRITE SIR
2 comments
View more comments
Review
Service
Reason of review
Poor customer service
Intelius People Search Review from East Setauket, New York
I work with psychiatric patients. I do not want my info online for safety as my address. They keep pretending they cant see my attachment & no matter how much they enlarge it they wont let me opt out. I will sue them if i can. They have no regard for safety issues they lie & say they cannot see my info
2 comments
View more comments
Review
Reason of review
Bad quality
Intelius - Review in Internet category from Clarks Summit, Pennsylvania
I have been charged 29.99 on my card for months. I finally had to cancel debit card. I received a new one. Somehow they started charging that card and i never gave them that one. This is crimonal.
3 comments
View more comments
Review
Reason of review
Problems with payment
I did a background check with Intelius and they gave me a subscription for $19.95/mo for identity protection!A service I never asked for, never authorized!!! THEY ARE STEALING from consumers! I am disgusted! I am calling the better biz bureau! How can send they send a...
View full review
1 comment
We apologize for any confusion arising from the use of our service and would like the opportunity to assist you. Intelius offers a variety of services during the purchase pro...
Review
Reason of review
Pricing issue
Intelius Background Check Review from Bloomfield, Pennsylvania
These people have published a invalid online report on me. Intellius claims I own Godwin Energy Resources, LLC. and that when I investigated it it is non exsistant. Then they published that I lived in Louisiana. I have never been in that state. Intellius states I'm related to both a Doris Godwin and August Godwin. That is the nothing farther from the truth than that. Intellius states all these places I have lived and that no truth what so ever. Shut these people down.
1 comment
Review
Reason of review
Not as described/ advertised
Intelius in Silver City, New Mexico - Keep taking money from my account after I stopped service
I took out a one month subscription. The next month they charged me again even though I stopped the service. Trying to find a phone number for them has been fruitless. I don't want them taking more money from my account and am no longer using the site. This company is stealing from consumers and needs to be stopped. I now understand why people go on shooting rampages because of sheer frustration. When I tell a company to stop their services that is exactly what I expect them to do, not continue taking my money. Why would the Better Business Bureau give this company a good rating? They need to look into this company further.
1 comment
Review
Cons
- Bad customer service
Reason of review
Poor customer service
Loss
$30
Preferred solution
Full refund
I used this company once to check on an address...next thing I know, they're billing me without authorization. Incredible. What a scam!! not sure why this continues...i saw on the web that MANY, MANY PEOPLE have had the same experience...yet, they continue...not sure...
View full review
1 comment
We apologize for any confusion arising from the use of our service and would like the opportunity to assist you. Intelius offers a variety of services during the purchase pro...
Review
Reason of review
Poor customer service
I want out of contract and also people.com also which I never signed up for
View full review
1 comment
We apologize for any inconvenience arising from the use of our service and would like the opportunity to assist you.If you still need assistance, please visit the contact us p...
Review
Reason of review
Poor customer service
Yes they auto signed me up for 19.95 for a premimium subscription. The site had two checkboxes for 39.99 With subscription to intellius special offer (Which smelled like an auto subscription so I opted for the 49.99 regular price background check). After putting my...
View full review
1 comment
We apologize for any confusion arising from the use of our service and would like the opportunity to assist you. Intelius offers a variety of services during the purchase pro...
Review
Reason of review
Poor customer service
Loss
$20
Intelius in Pasadena, Texas - Incorrect Information- Mary L Rushing??
I researched myself before I chose to use intellius for business. My information is incorrect. I have never worked at the location that is attached to my name. My name is not Mary L. it is Marissa. The company is reporting inaccurate information on a background checking website which really seems to be dangerous in my opinion. If you contact customer service they claim that nothing can be done or changed. So, if Intellius can't maintain an accurate database, shouldn't this be stated loud and clear, not just in small tiny print lettering that states it may not be accurate.
2 comments
View more comments
Review
Reason of review
Bad quality
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason