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Intelius gave me outdated email and phone

i was searching my friend's phone and email. looked at yellowpages.com and intelius COUGHT me somehow and provided outdated info and put on a monthly membership that i did not want. when i called they did not refund money. i think they are cheaters!!if they cant have updated phone and email, a fool only can trust them with other services!! i think they are cheaters!!if they cant have updated phone and email, a fool only can trust them with other services!! WHY 80 WORD THESIS ONE HAS TO BE FORCED TO WRITE SIR
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2 comments
Review
#773927 Review #773927 is a subjective opinion of poster.
Reason of review
Poor customer service

Intelius People Search Review from East Setauket, New York

1.0
Details
I work with psychiatric patients. I do not want my info online for safety as my address. They keep pretending they cant see my attachment & no matter how much they enlarge it they wont let me opt out. I will sue them if i can. They have no regard for safety issues they lie & say they cannot see my info
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2 comments
Review
#773404 Review #773404 is a subjective opinion of poster.
Reason of review
Bad quality

Intelius - Review in Internet category from Clarks Summit, Pennsylvania

1.0
Details
I have been charged 29.99 on my card for months. I finally had to cancel debit card. I received a new one. Somehow they started charging that card and i never gave them that one. This is crimonal.
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3 comments
Review
#763448 Review #763448 is a subjective opinion of poster.
Reason of review
Problems with payment
I did a background check with Intelius and they gave me a subscription for $19.95/mo for identity protection!A service I never asked for, never authorized!!! THEY ARE STEALING from consumers! I am disgusted! I am calling the better biz bureau! How can send they send a...
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1 comment
InteliusCustomer__Support
#1091264

We apologize for any confusion arising from the use of our service and would like the opportunity to assist you. Intelius offers a variety of services during the purchase pro...

Review
#758995 Review #758995 is a subjective opinion of poster.
Reason of review
Pricing issue

Intelius Background Check Review from Bloomfield, Pennsylvania

These people have published a invalid online report on me. Intellius claims I own Godwin Energy Resources, LLC. and that when I investigated it it is non exsistant. Then they published that I lived in Louisiana. I have never been in that state. Intellius states I'm related to both a Doris Godwin and August Godwin. That is the nothing farther from the truth than that. Intellius states all these places I have lived and that no truth what so ever. Shut these people down.
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1 comment
Review
#733286 Review #733286 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Intelius in Silver City, New Mexico - Keep taking money from my account after I stopped service

1.0
Details
I took out a one month subscription. The next month they charged me again even though I stopped the service. Trying to find a phone number for them has been fruitless. I don't want them taking more money from my account and am no longer using the site. This company is stealing from consumers and needs to be stopped. I now understand why people go on shooting rampages because of sheer frustration. When I tell a company to stop their services that is exactly what I expect them to do, not continue taking my money. Why would the Better Business Bureau give this company a good rating? They need to look into this company further.
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1 comment
Review
#730553 Review #730553 is a subjective opinion of poster.
Cons
  • Bad customer service
Reason of review
Poor customer service
Loss
$30
Preferred solution
Full refund
I used this company once to check on an address...next thing I know, they're billing me without authorization. Incredible. What a scam!! not sure why this continues...i saw on the web that MANY, MANY PEOPLE have had the same experience...yet, they continue...not sure...
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1 comment
InteliusCustomer__Support
#1049276

We apologize for any confusion arising from the use of our service and would like the opportunity to assist you. Intelius offers a variety of services during the purchase pro...

Review
#717364 Review #717364 is a subjective opinion of poster.
Reason of review
Poor customer service
I want out of contract and also people.com also which I never signed up for
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1 comment
InteliusCustomer__Support
#1049288

We apologize for any inconvenience arising from the use of our service and would like the opportunity to assist you.If you still need assistance, please visit the contact us p...

Review
#714357 Review #714357 is a subjective opinion of poster.
Reason of review
Poor customer service
Yes they auto signed me up for 19.95 for a premimium subscription. The site had two checkboxes for 39.99 With subscription to intellius special offer (Which smelled like an auto subscription so I opted for the 49.99 regular price background check). After putting my...
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1 comment
InteliusCustomer__Support
#1035749

We apologize for any confusion arising from the use of our service and would like the opportunity to assist you. Intelius offers a variety of services during the purchase pro...

Review
#699213 Review #699213 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$20

Intelius in Pasadena, Texas - Incorrect Information- Mary L Rushing??

I researched myself before I chose to use intellius for business. My information is incorrect. I have never worked at the location that is attached to my name. My name is not Mary L. it is Marissa. The company is reporting inaccurate information on a background checking website which really seems to be dangerous in my opinion. If you contact customer service they claim that nothing can be done or changed. So, if Intellius can't maintain an accurate database, shouldn't this be stated loud and clear, not just in small tiny print lettering that states it may not be accurate.
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2 comments
Review
#691157 Review #691157 is a subjective opinion of poster.
Reason of review
Bad quality