Unclaimed
Intelius
Reviews and Complaints
22.5K
CLAIMED LOSSES
558
TOTAL REVIEWS
74.6K
PAGE VIEWS
Intelius Reviews
New Reviewer
Deeply Concerned about incorrect information
I looked up my own record and found my full legal name for correct age, correct current town, my previous towns of residence BUT one town I have never heard of in a state I never lived in and many relatives I do not have. How do I correct this information to delink the false info tied to the resident of the state I never lived in? It may be identity fraud.
User's recommendation: I think we need a national USA 411 listing with only name, address, and phone number because this info is wrong.
ID
Service
Intelius Public Record
Cons
- Data is inaccurate
Preferred solution
Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerUnauthorized charges on my credit card
My phone was stolen and I have charges on my credit card that I never authorized. 9/7/2020 $4.25 9/15/2020 $31.93 I would like a full refund regarding these charges as soon as possible.
ID
Loss
$37
Preferred solution
Full refund
New Reviewer
Cancel the memberahip
want to cancel my membership before you charge me 39.90 charge.
ID
Service
Intelius Membership
Cons
- Absolutely poor
Preferred solution
Cancel membership now
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCharged $30?!
Update by user Oct 31, 2020
Iam not sure it was resolved I never got ny money back. Plus the overdraft fee. Of 36 from my bank
Original review posted by user Oct 01, 2020
Yeah I need a refund of my money that I took out. My bank account is now negative $50 cause of this... I don't like it I think u guys are terrible. U don't even have enough on half the numbers I look up. I need a refund please. At least of the $30 u took cuz I don't want a subscription for a damn month User's recommendation: I def don't recommend I'll tell everyone I talk to about reverse number look ups not to mess with this company. 5 thumbs down. I don't know how they are with refunds yet but I'll let yal know that as well.
ID
Product
Intelius Subscription
Pros
- I thought was a good deal for one time use
Cons
- Unable to cance l until free trial was over
- 100 percent inaccurate data and poor customer service
- Being ripped off
Loss
$30
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerOPT-OUT Request
Hello my name is: Amir Ali Naderi. Address: 685 Del Monte St. Pasadena CA 91103. Formerly: 825 s Bedford St L.A. CA #203 9****. Relatives: Heidi Khalatbari, Farhad Naderi, Amir Reza Naderi... I have an EMERGENCY request that I and my families information including all address's get completely Removed/Deleted from your people-search Website. The reason being is that my entire families life is endangered/imperiled of becoming "Victimized," because of certain non-criminal activities that I participated in. I am an active Civil-Rights, Activist who engages in certain controversial ethical activities. One of the reasons why my families especially vulnerable to becoming Victimized is because: My first & last names are conspicuously of Middle-Eastern/Islamic origins. For example: their not your average/commonplace/ordinairy Anglican-American names like an: John Doe, or Bobby Smith... So being an: Amirali Naderi--stands out, conspicuously because its a rare ethnic name! My situation has exacerbated for years now, I have received multiple Death-Threats, and its very frightening and terrible to feel insecure, & live in fear in the comfort of your own home. I dont have any Criminal records against me whatsoever. I have unfortunately become "a Victim of Circumstances!" I am pleading with your staff & crew to please aid & assist me in completely "Removing/Deleting" my entire profile and all links from your people-search website. Thank you. Please feel free to call anytime at Tele# (626)636-****. Email: bhanadi82@***.com
ID
Service
Intelius Public Record
Pros
- Good customer service
Preferred solution
Let the company propose a solution
New Reviewer
Stole my money
Signed up for free trial 7 days then I cancelled trial within 2 hours.Refused to confirm my cancellation. Called them they found o information where I signed up however they found my checking account because they stole $19.95. 2 weeks ago they were to escalate a refund still have not refunded. BEWARE THEY ARE LIARS &;;;;;;;;;;;;;;;;;;;; THEIVES
ID
Service
Intelius Free Trial
Cons
- Being ripped off
- Everything about it and stealing money makes it worse
Loss
$20
Preferred solution
Full refund
Unable to obtain "hard copy"
I reviewed a Patricia Deverill report. Paid $11.43 Order 67918**** and $3.99 Order 67918**** and unable to retrieve a hard copy to print the same. How do I do this?? Paul A, Stokes
User's recommendation: Be careful. I paid but never received or had access to a couple report.
ID
Location
Sebastopol, California
New Reviewer
Cancellation
I have been billed again and if you look at the account youll see it is inactive. Refund my amount billed. and be sure my account is cancelled this time.
ID
Preferred solution
Full refund
No response
Ordered a subscription, then was charged $19.47 and $3.99 extra .. I needed my money refunded back but no communication was made
ID
Location
Danville, Virginia
Product
Intelius Subscription
New Reviewer
Took money and said I don't exist
Said there was no info me
ID
Location
Tucson, Arizona
New Reviewer
Not the person I was looking for
I keep getting pop ups for the wrong person please stop the pop ups I'm not interested since it is not the correct spelling.
ID
Location
Byron Center, Michigan
Preferred solution
Stop the pop ups
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerWant to ask can i use your services outside usa like in india
I want to ask can you. Can i use your services outside usa like in india ?
ID
Pros
- Have a bulk of info
Cons
- Some emails are not verified
Preferred solution
Want to ask can i use your services outside usa like in india
New Reviewer
I want to cancel my account but I can't log in
I created my account and set the password. I signed up for the subscription also at the time of checkout it was displayed that it cant process my request. I dont know if the money has been deducted or not. I tried several times to log into my account but it says invalid user. I generated temporary password but it doesnt work either. I want to cancel the subscription but I cant now
User's recommendation: Do not use this website.
ID
Service
Intelius Membership
Pros
- I thought was a good deal for one time use
Cons
- Customer service
- Everything about it and stealing money makes it worse
- Tricked
Preferred solution
Full refund
New Reviewer
Insufficient funds taken out my account
Ive cancelled my membership with them with a representative and they still charged my account and I need a refund.
ID
Service
Intelius Membership
Reason of review
Return, Exchange or Cancellation Policy
Loss
$30
Preferred solution
Full refund
Stay away
Tried to charge my credit card 3 times three days in a row ... my credit card company suspected fraud and informed me with the 3rd attempt. ....Ive never heard of this company nor do I know how they hacked my credit card information.
ID
Location
Henryetta, Oklahoma
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