Latest review first
Intelius in Arlington, Virginia - Same thing happened to me
I just found out last night that my credit card account had been billed 7 times with the same fraudulent charges through Intellius. I never signed up for Identity plus, or whatever else they were billing me $19.95 twice a month for. Fortunately they did not put up a fight at all. I figured they did not because they must do this type of thing all of the time. Something should be done. Look at how many people may not notice and be charged for something they never asked for. They need to be stopped. What can we do to prevent this from happening to others?
Intelius in Dayton, Maryland - Identity company took money i didnt sign up for
I did a search on someone through itelius,they said if they could not find anything,I would not be charged.OK this was fine what could it hurut I said.A few days later,I got an email saying nothing found.Refund. I looked at my bank statement and saw a charge of $19.95 taken out out.A phone number was there called,auto service.OK so i cancelled something I never signed up for.Now action will be taken.pm identity..phone number 888-840-6301..anyone else have this number on file? 40$ lost to them
Intelius-Brittney Fellers home number
I used intelius for a background check on my ex husband. Based on his check, thinking I was onto something I checked myself and both had the same erroneous information, which I verified through a public source. It also said I had a criminal record, which I don't. But being scared paid for a criminal check. Through a public source I found out it was a 10 year old speeding ticket. I cancelled that order in less than 24 hours, so we'll see if they charge my account or not. They have over 600 BBB complaints in the last 36 months. I have asked for a refund, but I understand that they are slow or don't give refunds. I'm going to dispute the charges on my credit cards. Oh and you can call Brittney Fellers head of the complaint department at home 360-424-6197. Bet she won't like her personal information available from a public source used. Cheers!
I ran a report on myself. I lived in the area 60 years. They have no report or any other refrence on me. They will not refund. I will contract my creidit card and issue a complaint. They are a scam. Do not use them as they are multi-teared scam system making you pay...View full review
Intelius in Rochester, New York - Don't use Intellius
I too got defrauded by Intellius. I used their information services for a long period of time and as I was checking my credit card statement I noticed some unusual charges from companies I did not recognize. After a morning on the telephone to those companies I found that they were Intellius companies with revolving charges to my credit card. These companies were: 24ProtectPlus; PMIdentity; PrivacyMatter; and Valuemax. Again, be VERY careful if you use this company for ANY information. I wasted a whole morning of my valuable time on this matter and they had charged approx $100 in unauthorized charges through these various companies.
Intelius - oh no you don't
I ordered a one-time people search from Intelius, the information was old enough for an archeologists dig and today they removed $19.95 from my bank account which I did not request and now my account is overdrawn. $2.50 for bad information, $19.95 theft - what a deal. Should they not return my money I will contact the state Attorney General's consumer complaints department and the Federal Trade Commission and also file a complaint because these people should not be in business because they don't provide the information they claim they do. Buyer Beware, I also need to follow that advise.
About 6 weeks ago I used Intelius to find out the name and address of a number that kept calling my cell phone. After paying $5 they gave me the first name but no other information. I complained but received no response and no credit back to my charge card. The next month my credit card gets charged $19.95. Intelius had signed me up for a Indentity Theft Protection against my consent. After finding this "Pissed Consumer" website and reading about quite a few people being hit by this scam, I called Intelius to complain about the unauthorized charge. The female rep actually tried to talk me into the service that they already charged my card for. I told her I did a little search on the internet about this scam and that Intelius has pi$$ed off more than just a few people. If she didn't want me to take further action that the charge better be removed, pronto. They removed the charge and I haven't seen another since but being the scammers they are I'm sure they'll do it again.
Intelius has hacked my computer
These pond *** should be in prison. I just spent a lot of time and money to protect the sanctity of MY PERSONAL PRIVACY. Like most Americans I VALUE my privay but *** like this company uses tracking cookies to make your life miserable. Every time you try to get some information on the net - *** like Intelius hacks you with pop ups that interrupt your train of thpught and privacy. They then DARE to call themselves business people. That are comon criminals whose liveilhood depends upon their ability to invade EVERYONE'S privacy! These creeps belong in prison. I RISKED MY LIFE years ago in uniform of an Airborne Special operations commander to protect basic American freedoms. ONE of those cherished freedoms is freedom from invasion of privacy. MY computer is NOT a public toilet. it does NOT belong to eveyone in the world and like my telephone - I have the right NOT to be spied on.
I was charged twice for membership. Also no information was found for what I was looking for. The first was my mistake for even payinng once for this site. Their mistake was to not come through with what they said they would and charged me twice. They decucted from my account $19.95 on the 10th of June and then again on the 15th of June. How can that be being billed twice in five days and then not help search in any way Very scary for a company to beable to just take funds out of your account without being authorized.
Intelius Overcharge Scam
I purchased an online phone report from Intelius on 6/20/08 for a price of $4.96. When I received my receipt online, I was charged a total of $9.90. When I called Intelius customer service, I was told 3 times that the extra charge was an error of their online program. When I asked for my $4.94 back as it was Intelius's error, I was told that Intelius does not give refunds. I explained that if it was Intelius's error it would not be considered a refund. The customer service person repeated 3 more times that Intelius does not give refunds. I called Intelius back thinking I was dealing with an unhelpful person, but no, the second person repeated the same "no refund" line.
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