Latest review first
Never rec,d reports from intelius
intelius i ordered a report never got it i tried 2 more times and was charged 3 times and still no reports.i am very angry they lead you to believe they are the best at getting reports and the consumer winds up with zip and charges for items they never recieved .i want to cancel my account immediatly and get a full refund for my 3 attempts. i used them before a while ago and i thought they would have their act together i was mistaken i will certainly discourage anyone from using them they are a waste of time and money
Some months ago I used the Intelius service to find a number for an old friend. Intelius has a one time use feature that supposedly costs six dollars. I chose this option and was able to get a number for my old friend whom I was subsequently able to contact. However,...View full review
Intelius and extra charges
About 3 months ago, I purchased a one time reverse directory phone number search. I did not ask for or want a monthly service. Nothing during the online process of purchasing the lookup said anything about getting a monthly service. The email receipt I received shortly thereafter detailed the reverse directory lookup I asked for but said nothing about a monthly service. However, for the last 3 months, they have been charging me for Monthly services and they have not yet responded to the email I sent last week to stop the service and refund my money. I do not recommend this company!
Intelius - charged me twice for the history search I wanted.
I emailed Intelius and asked that they correct the double billing charge. I got a put it off return email and then I received no answer to my second email, no apology and no offer to correct and remove one of the charges. Intelius does not give a *** because they got their cash. I wanted a address history and got it. I asked for a job history and they gave me the address history again. The email of explanation got me no where. I got a boiler plate "tough". And I was a member and thought I would get decent service and nice discounts. Don't fall for it; it's not worth it
Intelius is a huge scam - Never use them!
Pretty much everyone has mentioned everything about the company. I bought one phone number look up with them months ago for $9.90 and they keep billing me monthly for $19.95 for indentity subscription which I never agreed to. I have called their customer service and after several calls and waiting on hold, I got through. They will only refund me one $19.95 charge! I am so angry. I realize what they do.. they automatically sign you up for their free trial of indentity theft monitoring that will expire in a week. Most people think, "Ok after a week, I can decide if I want to sign up for this thing.." They don't realize intelius will start charging you after that one week regardless... and even if people pick up on the scam before the week finishes, you can never get through on the phone to them since they hang up! I did close my account with my cc because of this and I hope this will solve the problem. Please never do business with intelius. It is NOT worth it just to look up that one phone number. You will regret it if you do business with them.
Please never use intelius they tried to scam me and when it came to my attention i went straight and
I was trying to get a phone report and was charged 4.99 they charged my credit card and they were going to try and hit me up for 19.95 charge that I didnt even ask for . They said they would refund my money . I didnt believe them after reading the negative respones from here cancelled my debit card and got a new one so they cant rip me off like they have done others or tried to . I have used them in the past and have not had any problems but I didnt want to take the chance
First, if you are lucky enough to get someone live on the phone, make sure you are very specific. I had to call twice because when I called the first time to cancel the account, I didn't ask for a refund. I assumed that if I canceled my subscription in the...View full review
Intelius in Waukegan, Illinois - Unauthorized account access
I too used Intellius for a one time use and somehow this company has my account information and was taking the monthly fee. The call lasted approximately 60 seconds, the rep # 26192 told me the money would be in my account within 5 business days. She advised me that I apparantly didn't uncheck a box which gave me 10 days of free service with this company, after the 10days if I don't cancel it they will bill me $19.95 a month. I don't believe I ever saw such a thing on the screen. I will never use Intellius again.
Let me start by saying that Intelius has some of the worst customer service I have ever experienced and I find their general approach to be confusing and unethical. Intelius is guilty of bait and switch in my opinion for claiming to offer “Home & Value Details,” and then attempting to upsell the actual details. Worse, their dubious criminal records check made me think that a prospective tenant had a criminal record when in fact the person with the criminal record was an unrelated individual. Finally, their customer service showed zero respect or empathy and simply repeated “we don’t do refunds” like a mantra and didn’t even seem to understand (nor care) about the problems I was having. I documented the entire thing at http://www.driftreality.com/intelius-review/ - if you agree then please share the review.
Intelius stealing my credit card number
I have been a victim of intellius corp. I used a property search site which was supposed to be just a charge for 5.95. Now I have two 8.95 charges from Intelius and a 4.95 charge for an intelius subscription of which I have no clue what they are for. I contacted my credit card company to dispute the charges and they changed my account number. Then two days later I notice two more charges for a value club for 19.95 and AP Healthplan for 19.95. Both of which are fraudelant. I don't even know my new account number because my new card has not come in the mail. this is crazy. Help!!
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