Latest review first
Intelius is bogus
Intelius sells backgroud check services on individual all over the country. Trouble is, you do not get anything for your money and the worst part is, they charge you an extra $19.95 which Stephan of Intelius says you agree to when you check the box and send them payment for the service you really were buying. So they stick it up your *** because they have an attorney who showed them how they could legally extort $19.95 from each *** *** enough to buy anything from these phonies. Tell everyone you know to not buy anything from Intelius. They are scammers.
I bought information for $.95 and got charged that amount and $19.95 for Identity Protect. I didn't see that one coming. I cancelled, but they would not refund the $19.95. They are deceiving! I sent an email as soon as the money was taken from my account, and...View full review
After using Intelius for a phone lookup which was supposed to cost 95 cents, next month a charge for $19.95 showed up on my credit card bill. I did not challenge this, but when it showed up again next month, I called the company. They told me I had agreed to this but...View full review
Intelius in Depew, New York - I do not want their service, can not reach by phone
Intelius will not honor my request to discontinue my subscription..need help from a legal councellor to do ths..help is needed now !!! New York State resident (I am) Intelius keeps subscribing me without my consent on my credit card to do the new subscription. Have continued to try to reach them via phone, can not get thru to them. After 5 days, I will try to call them again & again if need be. Any positive suggestions to resolve this are greatly appreciated... as soon as possible . Now would be better than later email help to me at Boopatoo@localnet.com
I ordered one search from these people and paid $1.95 for it,with my bank card.They then charged me $19.95 one week later for credit checking.I asked my bank not to pay , but if you have ordered something from them before ,too bad.this is a scam ,plain and simple.do not use these people ,you will be sorry and they will NOT return or refund.i did contact them through their site and told them it was a scam.I received no answer.And now when you try to use the site ,you still have to pay.SCAM
Intelius is a bogus website
There is no customer service center. No one answers any phone #s. I believe they are a hacking site who are able to retrieve banking information. I've never been on this site or subscribed to this site, and they started taking money from my checking acct. Beware- This is a scam site Scam!! Call your bank right away Report to as many blogs and email to as many people you know. The better business bureau will do nothing for you I repeat this is a scamming hacking web site- Beware They are not investigating and should be investigated Veri Sign Secure is BS too
Intelius big scammer, won't answer phone
I went on line to check a phone number on one person and the site I thought I used charged me my 99 cents and then cancelled my subscription. All of a sudden I began receiving charges from Intelius. Tried several times calling them and was on hold one time for 50 minutes before I gave up. They never answer their phone. When I call on the selection list they give me I use the one the states all other calls because the other ones just don't apply to me. It is so frustrating as I am a senion citizen and altho I do understand things I hate being treated they way they have treated me.
Intelius in Mobile, Alabama - Unauthorized Subscripion
I agreed to pay $1.95 one time for an email address of an old friend. The address that I got had not been in effect for at least 10 years. Although I complained immediately thereafter, they still charged me the $1.95. A couple of weeks later, I noticed a $19.95 debit for a subscription for Identity Theft Protection that I did not sign up for. I have sent them 3 emails about a refund and not gotten any response. I am getting ready to call "customer service" with a lot of verbal taking place. Seems to me that the only identity theft protection I need is from Intelius!
Intelius unauthorized charges
I used Intelius to confirm addresses - after the first month there were 2 unauthorized charges by ValueMax for $19.95 and another for $19.95 from ProtectionPlus. I called the 800 # for ValueMax and had them cancel one month - had to talk to a supervisor to cancel the first month. They are a rip-off and part of Intelius - they said that when we used Intelius we signed up for a free 7 day membership and if we did not cancel after 7 days we got the $19.95/month charges. This is a serious illegal activity. I would be glad to be involved in any class-action suit against this dishonest business practice. Do not use Intelius!
Intelius for the not-Intelius
I like many others are not obviously smart enough to see a scam coming my way; I simply wanted to look up a co-workers birthday and I got charged by Intelius 19.95 for two months when I thought it was a one time charge; furthermore, my card information was shared with a company called "Value Max" and they also charged me. I have not been able to reach Intelius and send two emails cancelling. I am citing all chages as "stolen" to my card going forward. Fair is fair. That membership better be over and done with or it is Better Business Bureau next . . .
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