Intelius
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Intelius Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Intelius has 1.6 star rating based on 87 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: I thought was a good deal for one time use, To use to look someone up if you have certain information, Helps identify people.
Cons: Being ripped off, Everything about it and stealing money makes it worse, Cannot get ahold of customer service.Recent recommendations regarding this business are as follows: "That my money goes back on my cards from the last two months and that my information is taking off and I will not be charged again", "Make sure you check your accounts thoroughly", "Not to subscribe to your website", "Make sure you call to cancel your subscription or they will continue charging you until the end of the world even you're dead.", "Not likely".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Intelius has 1.6 star rating based on 87 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: I thought was a good deal for one time use, To use to look someone up if you have certain information, Helps identify people.
Cons: Being ripped off, Everything about it and stealing money makes it worse, Cannot get ahold of customer service.Recent recommendations regarding this business are as follows: "That my money goes back on my cards from the last two months and that my information is taking off and I will not be charged again", "Make sure you check your accounts thoroughly", "Not to subscribe to your website", "Make sure you call to cancel your subscription or they will continue charging you until the end of the world even you're dead.", "Not likely".
Most users ask Intelius for the refund as a solution to their issues.
Consumers are not pleased with Billing Practices and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Intelius Reviews
"I did not approve this transaction"
I thought I'd cancel out the service and I was got charged for it and immediately made it right everything's good to go thank you User's recommendation: Here's...
"Horrible just horrible"
These people sit around all day and go on people cards and wait until something is on there and touch your money without being authorized horrible business...
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I need my money back I didn't creat an account and it's taking my money
Preferred solution: Full refund
User's recommendation: That my money goes back on my cards from the last two months and that my information is taking off and I will not be charged again
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Winfield, West Virginia
Refund last two charges please
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Refund
- Never used it
Preferred solution: Full refund
User's recommendation: Make sure you check your accounts thoroughly
Reset my phone number
Preferred solution: Need to change second verification phone number from 3379305443 to 3379301684
My account is locked
- Took my money
Preferred solution: I would like to download my report
Horrible just horrible
Preferred solution: Full refund
C;mon Key Sha...YOU gave them your card WITHOUT reading the terms. I know you think like other things aren't your fault but you're wrong. You should have read the terms (assuming you have that skill) before accepting them.
Charged but rejected and charged again
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Charged my account
Preferred solution: Full refund
User's recommendation: Not to subscribe to your website
Henrico, Virginia
Cancel My Account Immediately
User's recommendation: Make sure you call to cancel your subscription or they will continue charging you until the end of the world even you're dead.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Misleading headline.
- Accuracy
- Misleading and misdirecting
Preferred solution: The word out on your practices and information.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Keep getting billed
- No refund n no help
Preferred solution: Fir then to stop billing me when they say they canceled it
User's recommendation: Not likely
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Las Vegas, Nevada
Billing
Yes, I still have an issue. I was incarcerated back in May 2021 thats around the same time I had also in the same month ordered your service for 2499 a month K I didnt get out and if incarceration till just recently, you guys only reverse fees back at year I never used this service You even checked and saw that I did not use the service but you guys only go back one year to return the fees so from May to September 2021 guys charge my account I dont have the money for that but I dont its not fair if I didnt use the service and I had no way to cancel the subscription If you guys reversed fees, then you should doesnt matter they shouldnt be a time limit I was incarcerated I didnt get out until recently thats not exactly fair.
Im very displeased and Im in a very tight situation. I dont have any money and I need every penny that I can get right now.
User's recommendation: Don’t subscribe unless you were going to for sure use the service
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Paid. For. But truble useing i
- I never did this
Preferred solution: Service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
This is the third time I've canceled my subscription once by email
- Out of date information
- Very difficult to cancel subscription
- Charge you even after you cancel your subscription
Preferred solution: Full refund
User's recommendation: Do NOT use this crap
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Horrible
Preferred solution: Full refund
User's recommendation: stay away
Canceled subscription but still charged
Preferred solution: Full refund
User's recommendation: put my money back on my card immediately
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I got locked out right after I tried to view report. Telling me call there number.