Intelius Reviews and Complaints
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ISSUES RESOLVED
474
TOTAL REVIEWS
$19.1K
CLAIMED LOSSES
$120
AVG LOSS
70.8K
PAGE VIEWS
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Cons
- Data is inaccurate
- Bad customer service
- More id proof to opt-out
Pros
- I thought was a good deal for one time use
- Good customer service
Latest review first
- Latest review first
- Most helpful reviews first
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Company has NO email address Employees have emails for Intellus yet Intellus has NONE. I signed up in September 2017 & renewed in October 2017 printed up & copied names addresses on seperate piece of paper people & addresses & phone numbers I put in came up NO RECORD...
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Review
Intelius - Absolutely misleading
We needed a background check on a family member to verify some info. The price I was "quoted" $39.95. Price charged to my card, $49.95. The report did not give me info I was told I was going to receive. Some of the info was incorrect and some was missing. I have requested a full refund in which I was denied but wrote back that I will get the BBB involved. I want a full refund and nothing ever to do with this company again. I want all my info removed from their database. They are awful. Want to charge you smaller increments of money for additional portions of the report that were initially supposedly included. No thank you.
Review
Service
Cons
- Absolutely poor
Reason of review
Not as described/ advertised
Loss
$50
Preferred solution
Full refund
Tags
Intelius - Demanding I send my ID to remove my info
They are demanding I send my ID and personal identifying information to verify who I am so this 3rd party company whom I have never authorized to compile and share my information will remove it. This REEKS of scam and further ID theft potential. They have listed several pieces of information that could be used to compromise my identity and expect me to do so even further to get them to cease and desist. I will be filing a complaint with the AG's office, BBB and any other applicable organization. This type of indiscriminate information vomiting needs to stop. It is putting the American Public at international risk for loss.
Review
Cons
- Forced compromise of identity
Reason of review
compromising my identity
Preferred solution
Remove my information completely.
Intelius - Scammers
Intelius is no better than the phone scammers in India. Today I received a charge from Intelius for a membership I never agreed to. I was able to get my bank to remove the pending charge, change my card number and block future charges from Intelius. If I could sue them for the emotional and physical duress, and the time it has robbed me, I would. The company offers a cheap one-time phone number search and then puts you on an automatic membership. If you cancel within minutes of finding out, they still take money out of your account. Something needs to be done about them, especially since they hurt so many low income people.
Review
Service
Cons
- Being charged every month for service i cancelled
Reason of review
Charging my account for membership I cancelled
Loss
$5000
Preferred solution
Close down the company and refund people ten times their losses. Don't allow the company to work ever again.
Intelius - !ntelius Opt Out
I followed the Opt Out instructions on the form to the letter. There is a HUGE cliche with the system. I uploaded the Drivers License file EXACTLY as instructed. I saved it as a GIF, JPG, and the only other acceptable file extension. I continued without ANY LUCK to get the system to accept my upload. I tried ALL the browsers, Google Chrome, Safari, and FireFox. I tried from a MAC and a PC computer and I even called the help line and got no answers and the file was never accepted. If there is someone out there at Intel's that can explain why you follow instructions to the LETTER and the file they ask for in the exact format saved in the proper extension will not upload into the box I would SURE LIKE TO KNOW!!!
Review
Service
Reason of review
Damaged or defective
Preferred solution
Opt Out of your system(s) ALL 16 sister/family affiliates and ALL of the sites you own!!!
Tags
Intelius in Elk River, Minnesota - Scam
I am very disappointed at Intelius, they have a sale for $0.95 and I ended up paying $7.95. Bogus report and a scam. DO NOT FALL FOR THIS TRAP. They automatically sign you up for a so call premier monthly services if you do cannel within 7 days, you will end up paying $30 monthly. Please read the fine print so you do not end up like me!!! People should be able to make one search without having to pay a future. I do not mind paying for value, but the information provided by Intelius is totally bogus because I was able to find that same information online without having to pay a future. It is a disgrace that a company like intelius is allowed to take advantage of ordinary people in this manner. I would have gladly paid the amount asked if the information provided was worthwhile.
Review
Product
Reason of review
Bad quality
Loss
$7
Preferred solution
Price reduction
Intelius Subscription Review
Companies like this are the lowest *** on Earth. They try to trick you into paying this monthly subscription when you never authorized it. We should call them every 5 minutes for the rest of their worthless lives and let them know what lowlifes they are (as if they didn't know already.)
Review
Product
Reason of review
Bad quality
Short Review on October 25, 2016
Informatiom is not reliable and is incorrect.
Review
Reason of review
Bad quality
Intelius in Washington, District Of Columbia - Even the gender was wrong.
I did a background search today on a developer/contractor/landlord and almost every piece of information was inaccurate, even the gender was wrong. My subject (a male) has a DUI, six open Civil cases in DC Superior Court, has a judgment for fraud over $500,000, has defaulted on several mortgages and several landlord/tenant actions.....none of which appeared in the background report. I clicked on his wife and she was listed as a male. Moreover, they listed none of his properties (he owns at least five in DC) and his home address is wrong. I paid 39.95 for garbage and want my money back. If my credit card has a charge I'll file a claim.
Review
Service
Reason of review
Bad quality
Loss
$40
Preferred solution
Full refund
Intelius People Search Review
Innacurate personal information on many people? Why?
Review
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Why don't you try peepfind.com? It is free and it doesn't cost a cent. Prob is they don't have all the reverse searches, but if you willing to spend a few minutes and know the...