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I ordered reverse phone identification from intelius

I ordered reverse phone identification from Intelius nearly a month ago and still haven't received the info you promised to me and I paid for it. Get me the info or give me back my money. I am ready to go to the better business bureau. people are calling him on his cell phone and I need to know who they are. I paid for this information using a credit card and I want the information immediately. Get it done for me. I've had enough of companies thinking they can rip people off. Times are rough now. Shirley Humphrey shirl.h45@hotmail.com
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1 comment
Review
#171224 Review #171224 is a subjective opinion of poster.

Intelius - such a scam

I went through Intelius to look up a phone number that had been used to reserve a hotel room using our company name. The web site said I would be charged .99 for limited information. I then looked up another phone number that was used for the same room reservation and again said I would be charged .99 which I agreed to and gave my company credit card again. I just received my bill I was charged .99 ten 4.49 for the second number and for Int*INPROTECT Monitor services $19.95. I just hung up the phone with a VERY rude woman that informed me that I agreed to this MONTHLY CHARGE but should would cancel at this time but Would not give me back my 19.95. Do NOT use this service!!!!
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1 comment
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#170645 Review #170645 is a subjective opinion of poster.
Loss
$23

Intelius in Springfield, Illinois - Added unauthorized charges on checking account.

I wanted to find someone and authorized the 95 cent charge. I was given the opportunity to add the additional $19.95 for protection, but I chose not to do it. The next day I notified them to cancel my membership. When I received my bank statement I noticed a pending charge for the $19.95. I called the bank and was told that I had to contact Intelius personally and they gave me the phone number. I called and was told by the representative that she would immediately cancel the charge and give me 3 months free as a courtesy. The very next day I received an E-mail thanking me for becoming a member of Intelius Identity Protection. What can I do now to get them and their charges to disappear?????
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#170300 Review #170300 is a subjective opinion of poster.

Intelius in Virginia Beach, Virginia - Intellius and like companies are contributing to Identy Theft

In this day and age of Identy Theft, why are these companies allowed to sell personnel information. It may be public information but it is on a need to know basis and the General public does not need to know. Complain to your "Congressional Leaders" immediately. Stop the madness. Why do you think Identy theft is on the rise. Pres Clinton said this would happen back in the 90's and these companies are florishing on you personal information. Other companies involved in these scams are whitpages.com,address.com. ussearch. all companies that are trying to put your information out there. My question, how and where are they are retrieving the information. I suggest a Law suit stopping them from giving personal information to third parties selling it to the public. Please someone stop them
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5 comments
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#169846 Review #169846 is a subjective opinion of poster.

Intelius in San Diego, California - Unauthorized charges

I'm getting these emails from Intellius after using the $5 trial offer (& an additional one-time trial for futher information @ $19.95) that look like I've subscribed to something. I check my cc and there's another $19.95 a week later for something else under a slightly different name other than Intellius, I call & it's Intellius. I used their email link to write an email & then when I exist, the original email alerting me of some kind of subscription(?) disappears. I know it sounds crazy, but that's what happened. Anyway, I still trying to get my $ back. The search service was fine (altough info too old to do me any good) but they bill very agressively.
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1 comment
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#169628 Review #169628 is a subjective opinion of poster.
Loss
$19
Intellius makes it very hard to cancel the subscription which is less than a week old. Was very disappointed as results were out of date and did not narrow into the search I was looking for. I want to unsubscribe and have the 19.75 charge deleted.I had narrowed my...
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3 comments
Anonymous
#234281

Just got off the phone with Intelius, they were VERY courteous and even refunded me back a pending charge for the month of January! You catch more flies with honey... or somet...

Review
#169421 Review #169421 is a subjective opinion of poster.
Loss
$19
They 'got me' too -- guess there was other data to read and I didn't and then they 'gotcha' !They go ahead and zap you for $19.95. What a scam! I don't know what they were going to do FOR me with this service I unconsciously agreed to. Whatever....
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1 comment
Intelius_Customer_Support
#109546

If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular ...

Review
#169343 Review #169343 is a subjective opinion of poster.
Loss
$19

Intelius is a fraud and have nasty representatives.

I used their service once for a charge of 14.85, then a week later a charge of 1.95 appeared on my bank account. I called and a rep said they will do a fraud investigation, they can identify down to the ip address. Yeah right! I called after seven days and spoke to Kahlin (supervisor)employee 8847 and said they didn't find anything to confirm fraud and they closed my account out. I didn't know I had an account, I was under the impression that the 14.85 was a one time fee for the individual I was trying to locate. That service was useless giving the fact that all information was very old. She was nasty, I asked her to speak to someone in fraud dept and she said no..I'm not going to be refunded 1.95. Why would I *** about 1.95, when I paid them 14.85? The name they claimed I used their service for, I DO NOT know that person. I asked her if fraud had a phone #, she quickly said no. I asked to speak to someone higher than her, she said she was the highest. I asked her, if I would be causing a fit for 1.95, she said no but I'm not getting a refund. What *** me off besides her nasty attitude was that she refused to give any info related to the fraud dept... Is there really a fraud department?
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Review
#169292 Review #169292 is a subjective opinion of poster.
Loss
$1

Intelius scam charge credit card under different company

I purchased one service that was discounted and they have charged my credit card hundreds of dollars under 3 different company names. The original service was 14.95 and I've had to follow up on charges from 3 other companies related to this purchase. If you don't cancel they charge every month. Since I ordered the service from this company I started to notice charges I did not put on my card. When I followed up on them I found out they were all related to a purchase I made from Intelius. They will refund your money if you request it. Even they know they are walking a fine line. I'm sure some place in the small print there was a note related to their inappropriate use of my credit card information. Run, don't walk away from any scam/service offered by this company.
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#169173 Review #169173 is a subjective opinion of poster.
I when on this website intelius.com last month to do a reverse phone number search, I was told I would be charged $4.95 for the search but that if it did not come back with any information I would be refunded. To no avail nothing came back in the search and I was told...
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1 comment
Intelius_Customer_Support
#109535

If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular ...

Review
#169149 Review #169149 is a subjective opinion of poster.