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Intelius in Los Angeles, California - Intellius - Questionable Business Practices

I used Intellius for a property search and agreed to $14.95 charge to my credit card. During my lookup, they offered me 25 free people lookups, so I used one of the free lookups. Next, I received an email thanking me for signing up to People Search service and that my credit card would be charged $19.95 a month. I called them to stop the charge and was informed that they would stop the billing but I would have to pay for the first month if the transaction was processed. Next, I told them that I did not agree to them saving my credit card information but they saved it anyway. They refused to remove it. They said they would cancel my account, but that doesn't remove my credit card information from their system. I will not use their services again.
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1 comment
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#174045 Review #174045 is a subjective opinion of poster.
Wow i wish i would have found this site before i used Intelius!!! They bring up the name your looking for and tell you they have recent numbers, work history, utilities etc etc. you will know the drill. Then they ask if you wand the basic or the more expensive one, so...
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2 comments
Anonymous
#159913

I just got screwed over by Intelius my self- what MF-ers! I called them too and OMG they gave me this *** line about how they aren\'t responsible for what info they can get th...

Review
#173962 Review #173962 is a subjective opinion of poster.
Loss
$49

Intelius publishing family names!!

I just came across Intelius surfing the web. On a whim I decided to type my name. All of my family members' names appear!! OH MY GOD!! What's happening to this country?!! What the *** does my family have to do with my name being on some database? No one's privacy is protected. Everything in this country is about MONEY!! Of course they're not going to shut the company down because they probably pay off our politicians. Surprise, surprise!! If someone wanted to harm me they could find everyone I love. What kind of *** is this?!!
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1 comment
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#173944 Review #173944 is a subjective opinion of poster.
Tried to find out by phone why a charge was put on my card and was on hold long time. Then finally spoke to someone and said I must have checked the box to subscribe. No way.Cancelation email finally arrived but did not credit my account.Charge is still on bank account...
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1 comment
Anonymous
#134418

I have the same problem, signed up for .95 and was also charged 19.95. I want a refund back on my visa card

Review
#173878 Review #173878 is a subjective opinion of poster.
Loss
$19

Intelius in Tucson, Arizona - Scammed up enough!

I was looking for a relative and thought Intellus was going to charge me .95 per person. I looked up 2-3 names. I thought the minimum was more than a dozen with a period of days. When I looked at my credit card balance they had charged me and additional $19.95. I discussed this on the telephone and they advised me that they would delete the amount. Sure, when pigs fly! The additional issue is that they have my credit card account. The next step is to contact the Attorney General in the State they operate from. And of course the BBB is another organization to alert.
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#173390 Review #173390 is a subjective opinion of poster.

Intelius Took Money From Me Without My Knowledge!

Beware ....Intelius preys upon the unsuspecting person. They rely on the fine print to get people roped in and then, monthly, without permission they deduct $19.95 from your account for a service you neither ask for, understood nor used and then refuse to return what they have taken. In addition, they do not always stop deducting this money from your bank account even after you have ask them to stop. It doesn't matter how "established" they are considered to be, the bottom line is, honest and legitimate businesses do not operate this way, period. Check out all the other complaints about this company (there are many) before you get involved with them. The Federal Trade Commission should know them well by now. Please, if you have been scammed by this company, however little, complain to every agency and get on every website you can and tell the world about these guys. $19.95 is not much when it's only once but when they get it from thousands of unsuspecting people for months and sometimes years on end it becomes a major crime!
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#173345 Review #173345 is a subjective opinion of poster.

Intelius

I have used intelius in the past for one time searches usually and under $2 charge. Recently I have found that I was signed up for a monthly membership for $19 per month. Obviously there checkout has become very trickly, so watch these guys carefully, there costomer service was very quick to say I signed the online agreement, I am sure it was the same agreement for the one time search and I needed to opt out of the membership. In the future I will be using a different service as I received no satisfaction from theire customer service department.
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#173061 Review #173061 is a subjective opinion of poster.

Intelius in Cape Coral, Florida - Intelis is a JOKE

The company People Search Intelis is not what they say. There is a charge to extend the search. I was looking for a long lost cousin.You do not get any more for your money. I got the same amount of information for free. I called and told them that there was No information other than I had got for free and I had to pay for nothing and she said thats the chance you take in other words To Bad.I wasn't happy with nthe service.I called within thirty minutes to tell them I didn't get any further on this search.
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#172903 Review #172903 is a subjective opinion of poster.

Run from Intelius (ripoff artists)

Run from (Intelius) these ripoff artists. Luckily I only spent .95 cent but got ran around in circles with them wanting more money all the time. Didn't received the information they told me I would and had to search hard for that info amongst the adds to spend more money. *** YOU *** YOU *** YOU *** YOU *** YOU *** YOU *** YOU *** YOU *** YOU *** YOU *** YOU. DOES THAT SATISFY YOUR 100 WORD MINIMUM...THEY WANT MORE *** YOU *** YOU *** YOU...THEY WANT MORE *** YOU *** YOU *** YOU FUCKFFFFFFFFFFFFFFFFF *** THIS WEB SITE TOO
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#172161 Review #172161 is a subjective opinion of poster.

Intelius is a scam

I cannot believe no one has shut them down! I agreed for them to bill for .99 to look up a phone number and they automatically signed me up for a monthly membership and charged me $19.95 for phone look up a month and then entered me into a $19.95 membership to something called ID protection!! They have charged me $39.99! I had to call my bank and have them close my banking account and receive another bank card to stop them from charging me every month. I have also contacted the company and told them to give me a refund and that I was going to report them to better business
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1 comment
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#171565 Review #171565 is a subjective opinion of poster.