Intelius Reviews and Complaints
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ISSUES RESOLVED
474
TOTAL REVIEWS
$19.1K
CLAIMED LOSSES
$120
AVG LOSS
70.8K
PAGE VIEWS
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Cons
- Data is inaccurate
- Bad customer service
- More id proof to opt-out
Pros
- I thought was a good deal for one time use
- Good customer service
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Intelius in Durham, North Carolina - Intellius is a straight Scam!
They deducted the .99 cent I authorized and an additional $19.95 from my account without my authorization. Because it was the 8th day after the 7-day trial (unknown to me), they would not reimburse me my money. I went to my bank and notified them that I didn't authorize this charge and filed a complaint. I guess I'll wait and see what happens. I sent them email and notified them by phone that I never requested this membership and do not want them to deduct any more money from my account. Just will wait n see.
3 comments
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Intelius in Bellevue, Washington - Charged my account without authorization.
I read a review on this website on how this company had unauthorised billed his account and gave the direct telephone number. The first person agreed to refund one charge so I asked for a supervisor and he gave me his name and a confimation number and agreed to refund all the unauthorised charges made to my account within 3 to 5 business days. I hope they keep the agreement they made. I will monitor my account to see that they do. Note: Keep a close watch on your bank statement!!! There are lots of people out there scamming everyday.
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Intelius, ripped me off when offering protection.
Why don't the people who work for intelius go out and get an honest job. Why work for for sleeze. The bad karma they are creating will be yours too. Save yourselves. They will have to answer for their behavior. Very Sad! Intelius are offering a service for peoples protection and what do you think you are subjecting yoursleves to including myself when I signed up with them. I did a purchase for $1.95 and next thing I knew I was been billed every month for $19.95. So I kept that thinking I would benefit from the service whenever I needed it. Unfortunately I did not need it as much as I thought. One month I used Intelius service extensively and had to pay for the extended information I needed. Thats when more charges appeared on my statement. I did not signed up for any additional whatever. I called Intelius and was told when I used the service extensively that particular time, I automatically signed up for the additional service and had to cancel within 7 days after. What for, when I did not agree for any added service? If you do not pay attention Intelius will rob you blindly. Even if you pay attention Intelius will do so and try to justify. Such unecessary headache. Just pay for what you want, when you want. Forget about becoming a member for anything. All about RIP OFFS!!!
1 comment
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Intelius in Boston, Massachusetts - Claim I ordered service-I didn't.
When googling my name, On the first page of results, was everything possible about my home from my city's assessment dept. Quite annoyed I started some searches etc. I ended up on a web page for Intelius...After reading some stuff, I got a message thanking me for my order, which I did not order. I have notified my credit monitoring company of this. The link that is used to cancel is also used for creating an account, asking for credit card name, number, billing address.Don't fill it out, as they will have collected all that information. fmh
Review
Intelius in New York, New York - FRAUD?
Just got a call from a woman who claimed she was from AMEX. She tried to obtain information from me. I asked her what the purpose of the call was and if it was somehow slaes related. She would not answer any questions directly and when I became suspicious she hung up on me. After checking the number I found out that she WAS NOT from AMEX, as she had claimed, but from Intelius. CAUGHT YOU IN A LIE INTELIUS. Very shady way to do business if you ask me. Isn't it illegal for her to misrepresent herself that way? It should be.
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Intelius
What a scam! Its almost comical to me that companies can actually get away with THEFT. Thanks for reachin in my wallett and stealing a twenty from me intelius! WARNING! Never give intelius your bank information, they steal from you one way or another. Its also funny that they wont refund your 19.95 fee for anything. The represenatives know what is going on, and they just play dumb. If any one of the reps had the same thing happen to there mom, dad, grandma, or grandpa, they would be furious. All I can say is WOW! ALL CONSUMERS MAKE SURE YOU CANCEL AS SOON AS POSSIBLE>>>>>THEY WILL KEEP CHARGING YOU
3 comments
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Loss
$19
Intelius in Sequim, Washington - Old Microsoft Employees...No Wonder Rip Off
This is the biggest hoax. I have tried to cancel the service I didn't sign up for. The weird part is now the the site links are inactive when I am logged into the account trying to cancel. There phone message says to go to a particular link that doesn't work! Its no wonder that the founders of this company no longer work for MicroSoft! I found a link that has the address in Bellevue, WA. I will actually be visiting them this week with my ATTORNEY present, lucky I live on the eastside, just feel bad for the folks around the nation who are being mislead by there criminal business practices by misleading people. They cheat by a specially designed site so that a consumer does not see all the details and gets charged on their cc statement from two business names in hopes they wont be caught. SCAM SCAM SCAM
Review
Loss
$100
Intelius & ID Protect
FRAUD - I approved $6.90 for a search of which I got little to nothing for. Next I find 2 charges for $19.95 which I did not approve. They say I joined a monthly club. I NEVER join such things. Then I get a charge from and Adult club aroundthe same time charged for Intelius. They will not refund the money. I am going to try and get my bank to reverse the charges and file with FBI Internet Fraud, Attorney Gen., Fed. Trade Commission and any other place possible. Stay far far away from Intelius - FRAUD - FRAUD -FRAUD
1 comment
Review
Loss
$39
Intelius in Seattle, Washington - Real sad they are still in business ripping people off
I am a new victim of this company. They claim that I signed up for their membership but I do not know how and when. I should have checked up on the news and articles about this company before I had anything to do with this company. I cannot believe they have been scamming people for many years now. I am just sad that there will be more victims. This is an unbelievably organized scam. We should all try to put a stop to it. We cannot let them fool us any longer. I cannot believe iPhone is partnering with them for its application. Shame on them!!!
3 comments
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Intelius in Marietta, Georgia - Invastion my privacy
Intelius has placed all of my personal contact information (my name, unlisted telephone number, and address) on their website. People can type in my telephone number and all of my personal private information immediately appears. I have filled out the "removal form" provided by Intelius/Yahoo to have my information removed. However, I discovered that the Intelius/Yahoo "removal form" is bogus and does not work. As a consequence of Intelius' negligence and invasion of my privacy, I have received many threatening phone calls and hate mail to my home address. Thousands of Americans are suffering due to Intelius' negligence.
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