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They get your credit card information and then constantly charge you month after months after months. Even though I cancelled my account with them they said it was shut down but 3 months afterwards they kept charging me. No matter how many times I cancelled they...View full review
I have sent at least 3 emails requesting that my service be cancelled and the fee refunded. I signed up for the free trial for people search to find one telephone number that I couldn't get until I had accidently agreed to the identity theft service. I...View full review
I signed up for the so-called 7-day "Free-Trial" with Intelius and discovered the service isn't worth the money. So, well within that first week, I not only cancelled my account on-line, I also wrote Intelius Customer Service for back-up cancellation - they...View full review
I purchased a background check and a Federal criminal check on an individual. The report from Intelius stated there was no criminal background. The site was extremely hard to use and it misleads you. I turned around and went through another site at a fraction of the...View full review
I have sent Intellius 3 emails asking them to reverse 3 charges that were not authorized on my account. NO RESPONSE. I now have to make a report to the Gendarmerie in France, since they charged my French bank account. Their charges also caused overdraft charges...View full review
Intellius kept charging my credit card after one usage. I contacted their "customer service" which switched me around to different departments and ended up sending me back to the first "service" representative who refused to credit me for 3 months they fraudulently...View full review
Please stop letting Linda renee Blackshear from riverdale, geogia post my husbands name We are tired of this!!!!!!!! Her name is no longer Linda Blackshear nor is she still married to my husband. Her surname is Linda Renee Hart!!!!!!! If you all dont change this we...View full review
I used a debit card with a small amount on it for Intelius. I had never used the card for anything else, and to my dismay there were several charges for purchases over the internet that I did not make!!!! There's a reason why they don't accept PayPal- because they...View full review
Intelius in Los Angeles, California - Respond to Matthewg
Matthewg, It has been a couple of years since you filed a complaint so perhaps that's the difference in the results we received. I use Intelius to check tenants before agreeing to let them rent from us. At first I did not know how to use the system but whenever I needed some help they were always there and pleasant. Perhaps they have heard you and changed their ways. To post this I need to add 25 more words so I'll just thank you and others who may of had problems with Intelius and complained. Very Sincerely, Freddie
Intelius in New York, New York - Janessa Bernstein
Intelius has failed (after my sending 7 fax requests documenting that the information about me on their site is incorrect and was posted by a hacker) to remove information about me on its website. This company should not be allowed to operate like this. It is ridiculous that people can have their privacy violated by hackers first and then have the information used against them by a company that claims to be reputable. If Intelius cared about its internal policies that it so proudly displays on its site, it would remove incorrect information! I hope anyone else in my position files similar complaints with all appropriate agencies.
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