Latest review first
I used Intellus reverse cell phone look up and the phone report had NO VALUABLE INFORMATION; nothing beside the phone number which i initially used to make the search. I was very disappointed. If you in need of such service DO NOT USED INTELLUS. This is my second time...View full review
Intelius steals credit card info and charges unauthorized services
A $19.95 bogus charge showed up on my debit card...it turned out to be Intelius randomly charging on a Sunday, for unauthorized credit check services. Now, I have to file a fraud complaint verbally to the bank. Then when the bank sends me a signature form, I'll need to sign it and return it to the bank. The bank will then investigate (supposedly) and will decide to reverse the charge or let it stand. The company Intelius gets off scott-free. No wonder they look for trusting fools like us, because no one is going to prosecute them.
I used a cell phone of a person who I knew the name of and the results turned up two DIFFERENT people who lived in different cities and were not the person I was looking for. This is totally ridiculous because how can one number turn up two different people who live in...View full review
Intelius in Bethesda, Maryland - Deceased People
Intellius has dead people that should not be in their system. How is intellius getting this information? Intellius is making money off people without their permission and making them pay for your own information and alot of it is not correct. Why are you people letting them get away with this, all the information you need you can get from your county office free. If you have not authorized Intellius to put your information on the system you should have it taken off, or if you do authorize make sure it is correct. Money making rackets, is what the World is all about
What a horrible company! I ran a background check & I could not even open it online. I called customer service & they tried several things but still could not access my report online. They told me there was nothing in the report anyway, but I knew there was something...View full review
Intelius are cheaters!
I went on-line the Intelius web site once to find a phone number and must have had some extremely obscure box checked that I didn't notice and apparently had to un-check in order NOT to have signed up for their monthly supposed identity theft protection for 19.95/month. Two months later when I received my VISA bill I noticed the charge and called immediately to cancel. I was told that two months of charges would be refunded to me. Next month when I received my next VISA bill I had only been refunded one month. I called again, was treated rudely and told that I was lying. BEWARE of this company!!! In my opinion they only want your money, and care nothing about customer service.
I contacted Intelius in January 2010 about a one time only search for a potential employee. I was told there would be a one time fee and I declined their offer of a one year membership. I have just learned from our bookkeeper that they have been billing us monthly. I...View full review
Intelius in Vancouver, Washington - Charged me $21.59 that I didn't want
Beware of this company. They charged me $21.59 that I didn't ask for. I did a search for one person for $8, which was fine. But, there is something in the fine print that signed me up for a 7-day trial, and $21.59 afterward. The problem is that they don't notify you of the 7-day trial. So BAM, on the 8th day, I get this charge. I called them but they wouldn't credit my account. I'll never use them again, and I urge people to do business with them at their own risk. Better yet, use some other company. But, be careful, I think this type of shady behavior probably is rampant on the internet.
Had questions about why I was charged $4.99 instead of the 99 cents that the reciept said. End up talking to the rudest most outrageous cust service agent(steven at ext 514)I have ever dealt with. Kept making me repeat my order number. Was obviously having fun with me...View full review
Intelius.com./at it again wants to charge me even tho i have cancellation #
dont even get mixed up with them/ they were used by another site and i had to cancel both sites. the other site was a people finding site, i had no idea they were selling intelius protection and it was a real trial just to get them both cancelled. you would think with a cancellation number that you would not have any more trouble. just try to get back in there to cancel all over again. go to manage-site, thats what they tell you but there is no way to get into it and they dont answer the phone so you cant cancel.
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