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I also just checked my account an intelius took $19.95 out of my account unauthorized.

I did not authorize Intelius to take anything out of my account and they took out $19.95 today. What a joke, how are these people getting away with this sort of thing? I simply had a missed phone call and was putting in the number to find out who it was. I never would pay for public information nor did I ever even see Intelius name associated with any of the information and yet they charged me for something I didn't request? How are they getting away with this type of fraud, are there not regulations to protect the consumer?
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3 comments
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#255400 Review #255400 is a subjective opinion of poster.

Intelius in San Jose, California - Bogus results,no refund,customer support-joke

Purchased reverse phone lookup package of 5 in August 2011. Two out of three searches came up with wrong results -- one listed a cell phone number as a land line, the other gave the wrong owner name. Asked for a credit. The first response was "reply to this e-mail and we will credit you for the search that came up wrong". Did that. Response "We do not accept direct e-mail. Submit your request online". What the!? Submitted another request online: what is going on?. Response: We do not provide refunds. If you have questions, call customer support. I do not think I am going to waste my time with this.
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#254863 Review #254863 is a subjective opinion of poster.
Loss
$19

Intelius in Ooltewah, Tennessee - Rip off

Went to use a background check for our business. Tried Intellius, what a rip off. They gave wrong info , and 90 % info was wrong. Went an called customer service and they said nothing they could do money non refundable. Well I was also charged 10 dollars more then quoted. Cancelled my card, don't use this site .They gave wrong birth date for individual, wrong address, wrong neighbors, wrong year of birth. just ridiculous. wasted the money. Just wanted to let everyone learn from my mistake.I read the reviews on the company after the fact and it was bad. Live and Learn
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#254836 Review #254836 is a subjective opinion of poster.

To Intelius:

To: Intelius (a bull-***, protect nothing but their own wallets)service: Supposedly this needs to be a minimum of 100 words, but really all I have to say is listed in the middle finger below. So thanks for nothing, Intelius. I'll be sure to reccommend your services to NO ONE. I'd be better off reading every phone number in every phone book in every city of every state, than to trust the information with which you provide your beloved customers. The only thing that I can be sure of, is that you will have hidden fees within your small-print, wherein you will use this small-print to steal my hard-earned money. THANKS. ....................../´¯/) ....................,/¯../ .................../..../ ............./´¯/'...'/´¯¯`·¸ ........../'/.../..../......./¨¯ ........('(...´...´.... ¯~/'...') ..........................'...../ ..........''............. _.·´ ..........................( ..............................
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1 comment
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#254822 Review #254822 is a subjective opinion of poster.
Loss
$43

Intelius in Hartford, Connecticut - There is no Fredrick Daniels at this address

There is no Fredrick Daniels at this address. For years credit people would call for a Fredrick Daniels. He was never, never, never, never, never here. This man always gave bill collectors this telephone number. Really there is no more to say because that is what this person did. He used my mothers F.(Frances) Daniels was listed in the phone book. (Frances) Daniels 8605610459, Fredrick Daniels used this for his home telephone number.. Now I just found out that a Fredrick Daniels lives with a Bernice Daniels this was never, never true. No wonder people acted kind of strange.
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1 comment
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#254819 Review #254819 is a subjective opinion of poster.
In February of 20011 I used the Intelius service on time for a fee of 99 cents. This was the only payment option I selected. Since then Intelius has been billing my credit for $19.97 every month wiht my authorization. I tried calling them, thinking they had made an...
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1 comment
Intelius_Customer_Support
#328879

If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular ...

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#254485 Review #254485 is a subjective opinion of poster.

Intelius in Fort Wayne, Indiana - Total Scam

Signed up for a 1 time search and then immediately cancelled as it was a ripoff, but wasn't aware they set you up for a 2nd membership when you click the "sign up now" button. And despite cancelling online the way I was instructed, they didn't cancel EITHER. So was billed 19.95 TWICE for a service I cancelled. I was never notified of a SECOND membership via email, nor was I given another acct login info. It is total ***. After me screaming at the guy and threatening to report them with the Wash. Attny Gen Office, he finally reversed the charges to get rid of me. DO NOT DO BUSINESS with these people!
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#253316 Review #253316 is a subjective opinion of poster.
Loss
$40

Intelius in Huntsville, Alabama - Wrongful Charge to Credit Card

I recently utilized Intelius on a one time basis and agreed to only being charged for that one time use but when I received my credit card I had been not only for the one time use but for one year period of time for use of their site. I have tryed to contact them via computer but when I placed the Intelius.com in the email address it does not allow me to provide them with a complaint. Since I don't have a valid email address or telephone number by which to contact them I am unable at this time to get the wrongful charges taken off my credit card. PO in Alabama.
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#252613 Review #252613 is a subjective opinion of poster.

Intelius took my money & gave me no valuable info.

They claimed to have info., they did not have. They charged me &1.95 to give me the name & state, which I knew, or I couldn't have made the search to begin with. There was an additional charge of $4.95, to get a current address & phone no.# they took the money, but provided noone of the information I had requested. They just take your money & run. To top it all off, they provide no way of contacting them,to voice your complait & or, demand a refund. They are just a big fat rip off & need to be stripped of their site & possibly prosecuted!
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#252466 Review #252466 is a subjective opinion of poster.

Intelius in Bellevue, Washington - You are absolutely correct! Happened to me.

I did 2 searches at .95 and 1.95, nothing else. I looked at my debit card transaction and saw a charge for 19.99. When I called Intelius they said it was for identity theft protection. I never asked for this and requested that it be taken offmy debit card. They said in 3 days. Still waiting for 5 days. I thinK this is part of their protocol. It's also fraud. I will never use their service again. I hope that no one else does either. If i hadn't looked at my transactions I would have just been out of 20 dollars. Is this practice legal?
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#252148 Review #252148 is a subjective opinion of poster.