Latest review first
Intelius the biggest scam company out there
i worked for them and they treated their employees like *** they fired me they are the worst company to work for they are scam robbing peoples money if they took you money the trick is to call them and threat them with you going to contact the bbc better business bureau and they attorney general and they will refund all your money so for every consumer make sure you use those magic words to get your money back i hope they go out of business lets work on that file as many complaints with the bbc and AG to get them to stop robbing peoples money.
Intelius isn't legitimate and its a rip off. Don't buy!!
I just purchased a criminal report on the father of my child whom I know has a lengthy criminal record and purchased the report for county records as well. Absolutely nothing came back, this site is a complete rip off. I was wishing to show this report to my son(now 18), whom the father signed over his parental rights while incarcerated. Do not purchase anything from this site...Buyer Beware!! This man was incarcerated all throughout his life and spent lenghty periods in that situation for his actions. I won't ever again visit or recommend Intelius to anyone searching for legitimate information. Again Buyer Beware of Intelius...its a ripoff!
Intelius in Plainfield, Illinois - I got screwed!
Intelius charged my a account 19.95 for 1 look-up. It said it was only going to charge me one dollar. I will get ahold of my credit card company but i bet they can't doing anything about that. I'll try but this has happened to me before. It was a skin care cream in this little bottle. They too wanted to charge me one dollar so I used me credit card and several days later they charged me seventy eight dollars. I didn't know at the time to call the credit card company and file a complaint. So it was a long time before I contacted them and I'm still waiting to here something.
BEWARE.... Intelius will try to trick you by asking for your email address after you approve one search. DO NOT PUT your email address in the request, because I have been charged $19.95 since April 2011. They would not refund these unapproved charges, but I did get...View full review
Intelius people search won't cancel, they lie
inetlius people seach advertise one time use, and then bill your credit card forever, i've been trying to cancel for months, calls emails nothing works, they are crooks, i would like to let everyone know, never use intelius, unless you want to be billed forever and ever, and never get anywhere with thier customer service, i am so angry right now, i wish i could go to their offices and scream and yell. we called them and they said no problem we can cancel anytime, we told them to cancel and refund our money, he said ok, and then every month they still rob our bank
Intelius in Perth, Western Australia - Unauthorised charges to credit card
First paid $40 for a background check with useless information that could be found on free public records. Didn't even realise they had been charging my account without my permission several times in the last few months. Apparently I was scammed to sign up for a membership where they charge you once a month, but they charged me 5 times in the last 2 months to a total of $100! I tried contacting the company to no avail so have resolved this issue with my bank. They have cancelled my card since I can't contact Intelius to cancel the membership I was tricked into as many others were, my bank is currently in the process of disputing the transactions and reversing the charges. I am usually very cautious when making purchases on the internet and usually read a lot of reviews, but unfortunately I fell for it too. My advise to others is to try contact Intelius on the number next to their name on your card statement and demand a refund. If they refuse ask to speak to a supervisor or threaten to contact your bank, I read somewhere on here an ex employee of Intelius said they would only ever refund if you threatened to contact your credit card company or the BBB to take further action. If you can't get thru to the company then do what I did and contact your bank immediately, cancel your card and fill out a disputed transaction form to reverse the unauthorised charges. Go to your statement back to the date where you made the first purchase with them and look for withdrawels of around $20 up to todays date. Cancelling your card will automatically cancel your membership with Intelius.
If you're using Intelius and you find yourself mad at the company, BE MAD AT YOURSELF. If you would read EVERYTHING before you enter your CREDIT CARD NUMBER or enter you email address you would have absolutely no reason to *** and COMPLAIN. I have used this service for 5 years now and have been nothing but satisfied. If YOU COMPLAINING IDIOTS would read everything before accepting memberships or accepting promotional prices because you're too cheap... you would have 0 problems. READ EVERYTHING OR GET MAD AT YOURSELF BECAUSE YOU'RE LAZY! SO Quit COMPLAINING because your the one accepting memberships and denying it!!
Quite a scam they have going for themselves there! Signed me up for membership @$19.95/mo. Showed up on monthly credit card statement for July, August and a pending charge for September. Called Credit Card company; disputed charges. Called Intelius...was advised I signed up in June during a 95 cent search. NOT SO!!! The charges for August & pending Sept. chg removed; however, refused to reimburse charges for July. Credit card company is taking care of that one. Wonder how much of this goes on and people let it go without challenge? to call Illinois Attorney Geneal's office.
For all folks who have charges from Int*intelius Contact your bank, ask to have the charge reversed. File a complaint with the BBB http://www.bbb.org/western-washington/business-reviews/searchers-of-records/intelius-in-bothell-wa-37004787#govtaction WA GA lawsuit:...View full review
Intelius in Scarbro, West Virginia - I was charged the fee of $19.95 and was onlysupposed to be .99
I went on the site checked to box to be charged .99 and viewed my account and was charged to $19.95. I do not want this service! I did not give permission to charge my account the $19.95 and would like the monies refunded. This is the first time Ive used this account and will not ever use it again. This account has not helped me. I am a very dissatisfied customer. I have tried calling customer service they say the hours are from 5am to 8pm it is now 714am and the office is still not open.
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