Intelius
Reviews and Complaints
Review in Household Services category from Utica, New York
Intelius Membership Review from Discovery Bay, California
Incorrect Information- Mary L Rushing??
Incorrect Information
Researching my name, I found incorrect information on the INTELIUS website. I contacted customer service and inquired about correcting the matter.
Even though they input the information on their website, the claim is that they CANNOT change what they have posted, and that I should contact the agencies from whom they acquire the data. Who are they? Of course, they aren't sure or don't know. Needless to say, in addition to listing an incorrect spelling of my name, they also have me linked, as a family member, to people I don't even know.
Having the same last name does not mean people are related.
Needless to say, since they chose not to make corrections, then I have to believe that the site is unreliable and should not be used as a primary source of background check information. Look for a more accurate and reliable source before spending your money.
Incorrect information
- Data is inaccurate
- Data can be inaccurate
Intelius background check is a scam
I decided to do a background check as I was applying for a new job. I paid the 19.95 for a one time check.
Its kind of expensive but I figured why not. It gave inaccurate information. To top it off I happened to notice they charged me for premium service which I had already declined in the purchase. I tried to contact customer service and was disconnected multiple times.
Now I have to wait until tomorrow to again attempt to have the charges reversed. Do not use this cite the information is incorrect and you will be charged for things you did not order.
How to Opt Out - It's Not Brain Surgery
People amaze me. It took me under 5 minutes to search and find out how to opt out of their database. But in our lazy society, people would sooner complain and threaten legal action (give me a break) than take a few minutes to address the issue. Here, I did it for you. Perhaps you can pay me instead of "your lawyer".
The quickest and simplest way to have your information removed from our database and reports (also known as "opting out") is to send us a request via the Intelius Opt-Out online form (https://www.intelius.com/optout.php). Be sure to include your email address so that we can notify you both when your request is received and when we've completed your opt out.
You can also send us a request via fax or postal mail. In order to accurately identify your records, we need your request to include:
Name
Date of birth
Address
Proof of identity, consisting of either:
Copy of a government-issued ID with any photo or ID number crossed out. Examples: driver's license, U.S. passport, U.S. military ID card, state-issued ID card, or employee ID card from a state agency.
Notarized Identity Verification Form
Here is contact information for submitting your request:
Fax
Mail (425) 974-****
P.O. Box 4145
Bellevue, WA 98009-****
Your information will be removed from our database within 7-14 days. For more details on how we protect your privacy, view our Privacy Policy.
- Good customer service
- Data can be inaccurate
Questionable access to criminal records
Unauthorized Charges On Credit Card
Attempted to purchase 99 cent service, and they automatically signed me up for the 19.95/month premier plan without asking me. SCAM COMPANY!
BAD BUSINESS PRACTICE! Attempted to purchase 99 cent service, and they automatically signed me up for the 19.95/month premier plan without asking me. SCAM COMPANY! BAD BUSINESS PRACTICE!
Attempted to purchase 99 cent service, and they automatically signed me up for the 19.95/month premier plan without asking me. SCAM COMPANY! BAD BUSINESS PRACTICE! Attempted to purchase 99 cent service, and they automatically signed me up for the 19.95/month premier plan without asking me.
SCAM COMPANY! BAD BUSINESS PRACTICE!
Preferred solution: Full refund
And for just $29.95 more, you can get......
Preferred solution: Let the company propose a solution
Intelius Optout Procedure
Intelius - Review in Media category from Mountain View, California
Intelius - Incorrect Information Review
They Think They are a Legitimate Company
I thought i was going to be billed one time
Preferred solution: Full refund
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