Intelius
Reviews and Complaints
Scam
Preferred solution: Price reduction
Intelius Subscription Review
Short Review on October&nbs-04:00;25,&nbs-04:00;2016
INTELIUS SCAM
I did a background check with Intelius and they gave me a subscription for $19.95/mo for identity protection! A service I never asked for, never authorized!!!
THEY ARE STEALING from consumers! Then they make you wait 20 minutes on hold so they hope you hang up! I am disgusted! I am calling the better biz bureau!
How can someone charge you for a service never purchased/authorized, etc... Please beware of these scams and the only reason i chose them was because they were the first to come up under search engines.
I hope they get what is coming to them.
Even the gender was wrong.
Preferred solution: Full refund
Review in Internet category from Clarks Summit, Pennsylvania
Intelius People Search Review from East Setauket, New York
Intelius gave me outdated email and phone
Intelius People Search Review
Intellius scam
Keep taking money from my account after I stopped service
- Bad customer service
Preferred solution: Full refund
Intelius Background Check Review from Bloomfield, Pennsylvania
Used once...and then they kept billing me
19.95 Intelius scam. Sept 2015
Yes they auto signed me up for 19.95 for a premimium subscription. The site had two checkboxes for 39.99 With subscription to intellius special offer (Which smelled like an auto subscription so I opted for the 49.99 regular price background check).
After putting my credit card info in and reading all the text to make sure I wasn't being signed in to an auto subscription bogus service I clicked show me my report The bill they showed me was for 49.99. I clicked passed it and another screen came up and told me to enter my email address to finish the transaction. I entered my email adress.
I entered it to finish then the cite started acting busy and out of the courner of my eye I looked to the right and lower portion of the screen and saw *** like "By entering your email address you aggree to a montly subscription fee of 19.95 to intelious primium for your. blah blah blah" I'm like wtf I couldn't cancel anything.
There was no check box to opt in or out of. Just a fast one that acted like they wanted my email to send me a report too. Its a flat out "Enter your email here to see the background check you ordered" That some how "constitutes a signed agreement for a premium service." I mean that was the whole reason for me to click the regular price option so I woulden't get this "Special offter with a premium subscription for Intelius".
I'm calling the bank tomarrow for a fraud charge of 19.95. This is an *** thing to do.
A Scam Company Refuses to Remove People's Information
- More id proof to opt-out
- Scam
- No simple opt-out
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Intelius advertises a fee background search but does not provide that. I was trying to check on what I thought was a scam but the service would not provide that information unless I paid. This, too, is a scam.
Ordered a criminal check from Intelius for $39.95. They came back with nothing from 1 state.
Said if I wanted more states I would have to pay an additional $19.95.
Would have appreciated if they stated this before they took my money as I would not have used them. You would think a criminal check would be comprehensive
Checked out this service over a year ago and canceled a .95c offer the same day. They have been billing me 29.95 a month for a year.
Missed it because secretary pays bills. Just caught it when i had to look up some thing else on bill. Do not give these your credit card no for anything looks like one nice scam by a bunch of crooks.
Don't bother trying to call they will not answer. More proof they know what they are doing.
Did you get your money back by contacting your bank. This happened to me too :(
I needed one phone number which they offered to provide for 95 cents. Then, after providing them with my credit card number, I noticed they hit me up with an additional charge of $7.95 several days later.
They're a pack of thieves with hidden clauses and small-print stipulations! AVOID!
I second the complaint. I asked for a single number reverse lookup and they gave me some unrequested "premiere membership" and when I called up they wouldn't cancel it, they pretended they couldn't find it, even when I gave them the charge number on the E-mail I received which alerted me to the scam.
They are a a total scam! I was routed to some call center with people with heavy accents who pretended they couldn't hear me, while AMEX heard me just find when I registered the dispute.
did the same thing to me when i realized i called them and they said there was a problem with my credit card i see i was sill charged im going to cancel the credit card and dispute the charge.
pjdupuf
I am trying to stop this. I once opt out. They continue to bill
Intelius said they would find the person that had my cell phone and give me the location. Each time we were ALMOST there , FOR A LITTLE MORE MONEY they could do it.
What a sham! FRAUDS, ***, BATRASTARDS. I WISH I could call them something that was really bad.
They can't do anything about anything. Don't waste your time or money.
Glad to sign my name.
w
Annie
I just checked my name..all the places listed that I worked for I have never heard of. Puy these scammers out of business.