I did a background check with Intelius and they gave me a subscription for $19.95/mo for identity protection! A service I never asked for, never authorized!!! THEY ARE STEALING from consumers! Then they make you wait 20 minutes on hold so they hope you hang up! I am disgusted! I am calling the better biz bureau! How can someone charge you for a service never purchased/authorized, etc... Please beware of these scams and the only reason i chose them was because they were the first to come up under search engines. I hope they get what is coming to them. 2ccf87e



  Comments (255)
1. Written by fight back intelius on January 27, 2012

I found out that they are being investigated and there is a court case out against them. I called and demanded my money back the before I found the court case on the better business bureau. The next time I called back and told them I found the court case and the scam. They told me they are going to refund the 2 charges of $19.95. Make sure you go to the BBB before using another company.
2. Written by Born today! on January 23, 2012

Me Too. 

THey got me for at least $20, maybe $40-it's unscrupulous business practices and in these tough times you have to be pretty low - like pond scumb!
3. Written by Richard on January 3, 2012

They charged me too for a subscription I didn't ask for. I got AMEX to dispute the charge and block further charges after I called Intellius and told them they are NOT authorized to charge me.
4. Written by Debeck on December 30, 2011

877-974-1563 or Identity and Credit Protect COMPLETE Fraud. 

 

This is a scam. I had to search a few people in order to fill out a job application (government jobs need the last 10 years of everyone you have lived with, worked with, etc). I decided to take advantage of their "7 day trial" in order to finish my application. 

After I finished my searches I cancelled my account...so I thought. 

 

I followed their instructions and did as I was told. I received an e-mail of cancellation.. 

 

Two days ago I was charged $19.95. I just called their customer service and was told that when you sign up, you are supposedly signed up for 3 other services!! And if you don't cancel all three, you will be charged $19.95 every month! WOW. I, still very calmly, said I was never notified of this multiple membership...not even by e-mail! And she told me that when you fill in your e-mail you give them the right to sign you up for all 3. 

 

In short, this is a scam. DO NOT sign up for ANY free trials. These are the sort of people that will ALWAYS have a gimic. DO NOT try 877-974-1563 Int* Intelius Sb (also known as Identity and Credit Protection). 

 

FRAUDS.
5. Written by Chris on December 17, 2011

So sad that companies can stay in business legally fooling people. And if Intelius is telling that they are not fooling people it’s of course a lie. No one can make me believe that people pay $1 for obtaining information about people also want some ID protection, that's just b.s. and they know themselves it's a big lie That is how they make money. This ID theft subscription they are “forcing” people into does not add any value whatsoever. And Intelius, please, if you guys respond to this, don’t say that people get a free 7 day subscription and can choose to opt out anytime….. YES, WE KNOW THAT ALREADY, but it’s how you do it that matters. 

I have an MBA from Wharton, and I know many people will do whatever to make money, but I think this will change. I’ve been involved in several business start-ups, some successful and some not, and if, during our research we find that the only way to make the business sustainable is to walk into the gray zone between legal and illegal (where Intelius clearly are operating), we would stop. I would hate running a business where everyone is talking negatively about you. I have yet to find a positive unbiased review from a person who bought a $1 person-information from Intelius that is happy to be automatically signed up for ID theft for $20/month. Intelius, please show us that! The 2008 economic down turn was partly a result of companies operating in this gray zone between legal and illegal, for instance the subprime mortgage industry. People are fed up with this now, and hopefully in the future consumers will make it very uncomfortable for people running business like that. So (un)Intelius, I would give you a few years, and you’re out, hopefully some of your executives will be hunted down by angry customers too.
6. Written by jeff on December 7, 2011

used the bbb and attorney general comment... and they are claiming to refund my money. they gave me confirmation numbers... i hope to see the credits in a week or so.
7. Written by silly sally on October 22, 2011

*** ya 8)
8. Written by George on October 21, 2011

A total scam...inaccurate as to current information they advertise to provide. I did a search on my owm cell # and it came back bogus....Contact the Attorney Generals office and file a complaint.
9. Written by Pam on October 11, 2011

I pd $.95 to look up a name and a month later I had $39.95 in charges on my card! I talked to a person at their 888 number and she said I requested all of it. No I did not. I thought I was paying $.95 to look up one name. Don't be duped!!!!!
10. Written by rnealw on October 10, 2011

Call My Butt! Im pissed they are billing illegally and I plan on telling everyone till they refund with a smile. and I did share it with the BBB and facebook and myspace and everyone in my email list and ask them to share with their friends.. :( :( :( :( :(

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