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  • Customers like
    • Good customer service1
  • Customers don't like
    • Data can be inaccurate1

  • May 08
  • Professional Services
  • Camarillo, California
  • Privacy Policy
  • 22
  • REVIEW RATING 3/5

People amaze me. It took me under 5 minutes to search and find out how to opt out of their database. But in our lazy society, people would sooner complain and threaten legal action (give me a break) than take a few minutes to address the issue. Here, I did it for you. Perhaps you can pay me instead of "your lawyer". The quickest and simplest way to have your information removed from our database... Read more

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  • May 04
  • Internet
  • Arlington, Tennessee
  • Background Check
  • 1
  • 1
  • 32
  • REVIEW RATING 3/5

I decided to do a background check as I was applying for a new job. I paid the 19.95 for a one time check. Its kind of expensive but I figured why not. It gave inaccurate information. To top it off I happened to notice they charged me for premium service which I had already declined in the purchase. I tried to contact customer service and was disconnected multiple times. Now I have to wait until... Read more

Was this review helpful? 1 0

  • Mar 03
  • Professional Services
  • Criminal Background Check
  • 1
  • 1
  • 110
  • REVIEW RATING 4/5

I use Intelius to occasionally get an address for someone. They are good with that information. Today I, for the first time, used them to pull criminal records info for someone who I know has a criminal record. I bought their top-tier service and even paid an extra $20 for a national criminal records check (FBI). Well both service turned up no records and they seemed to indicate that they... Read more

Was this review helpful? 1 0

  • Feb 08
  • Advertisements and Cons
  • New Lebanon, Ohio
  • Premier Plan
  • 3
  • 3
  • 50
  • REVIEW RATING 4/5

Attempted to purchase 99 cent service, and they automatically signed me up for the 19.95/month premier plan without asking me. SCAM COMPANY! BAD BUSINESS PRACTICE! Attempted to purchase 99 cent service, and they automatically signed me up for the 19.95/month premier plan without asking me. SCAM COMPANY! BAD BUSINESS PRACTICE! Attempted to purchase 99 cent service, and they automatically signed me... Read more

Was this review helpful? 2 0

  • Jan 27
  • Professional Services
  • People Search
  • 1
  • 1
  • 53
  • REVIEW RATING 3/5

I contacted this company to remove my information due to a permanent restraining order that I have against a stalker. I sent them the information that was given to me by the police department. They refused to remove my information and told me that I had to send them a copy of the police report and a copy of the restraining order. Basically, they want consumers to jump through hoops or make it... Read more

Was this review helpful? 0 0

  • Jan 08
  • Professional Services
  • Houston, Texas
  • Background Check
  • 1
  • 1
  • 43
  • REVIEW RATING 4/5

This is a ridiculous site. The very basic of information. I would guess to get thorough information on a person, you'd have to pay about $100. I think I stopped at the 29.95 mark. Criminal information was there at the additional price, but detailed, and then there is a link to "access courthouse records" and at an additional fee. This is not transparent which is not full disclosure about the... Read more

Was this review helpful? 1 0

  • Nov 30, 2014
  • Credit Cards
  • Mountain View, California
  • 1
  • 1
  • 57
  • REVIEW RATING 4/5

INTELIUS WILL RIP YOU OFF!!! Thought I was paying for one time use and when I realized they were charging my credit card every month, I canceled on the website (or at least thought I did). Finally had to cancel over the phone and of course didn't get a refund for the money that should have never been taken in the first place! Read more

Was this review helpful? 0 0

  • Oct 18, 2014
  • Household Services
  • Incorrect Information
  • 1
  • 1
  • 68
  • REVIEW RATING 4/5

All of my information is incorrect, including my name, address, employment and especially relative info. There is only one accurate piece of data..my age..lol Read more

Was this review helpful? 1 1

  • Sep 10, 2014
  • Advertisements and Cons
  • Shawnee, Oklahoma
  • Account Cancellation
  • 1
  • 1
  • 79
  • REVIEW RATING 4/5

I got to looking and I am actually going to be billed every month at a higher amount than what I paid! I do not want that! please cancel my account now. 9-9-2014. I also do not like my credit card being used that often. I tried to remove the program myself and I could not. not only do I want to cancel my account I also want the program removed from my computer! I was deliberately tricked in... Read more

Was this review helpful? 0 0

  • Sep 01, 2014
  • Internet
  • Background Check
  • 1
  • 1
  • 65
  • REVIEW RATING 3/5

After going through the previously mention scam involving the web site that signs you up whether you want it or not and charging you after cancelling I received an e-mail asking me to do a survey on their customer service. Their actions indicate that they are under the illusion that they are a real company providing an product of value and they have a service that can be made better by customer... Read more

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